Navigating Ticketing at the University of Mississippi: A Comprehensive Guide
The University of Mississippi (UM) offers a vibrant array of non-athletic productions and events on campus, alongside select off-campus events. Managing tickets for these events falls under the purview of the UM Box Office, located in the Ford Center. This article serves as a comprehensive guide to navigating the UM ticketing system, covering everything from purchasing tickets to understanding policies and maximizing your event experience.
The UM Box Office: Your Gateway to Campus Events
The UM Box Office is the central hub for acquiring tickets to most music and theatre events held on the University of Mississippi Oxford Campus. As the only authorized ticket seller for events at the Ford Center, the UM Box Office ensures the authenticity of your tickets and a seamless entry to your chosen performance.
Contacting the UM Box Office
The UM Box Office staff is readily available to assist you with any ticketing needs. You can reach them by phone at 662-915-7411. The staff can help you find seats that best meet your needs.
Purchasing Tickets: Online and In-Person Options
The UM Box Office offers multiple avenues for acquiring tickets, catering to different preferences and needs.
Online Ticketing
For convenience, tickets can be purchased online. However, all online orders are subject to a handling charge of $5 per ticket.
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In-Person Ticketing
The UM Box Office, situated in the Ford Center, provides in-person ticket sales. This option allows for direct interaction with the UM Box Office staff, enabling you to ask questions and receive personalized assistance.
Ticketing Policies: Ensuring a Smooth Experience
Understanding the UM Box Office's ticketing policies is crucial for a hassle-free event experience.
Ticket Sales Finality
All sales are final. No exchanges. There are no ticket refunds unless a performance is canceled by the Ford Center. In the event of a cancellation, ticket holders will receive a refund.
Authorized Ticket Seller
The UM Box Office is the only authorized ticket seller for events at the Ford Center at the University of Mississippi Oxford Campus. Please be aware that event tickets purchased from a source other than the UM Box Office may be counterfeit and will not be accepted for admission. The UM Box Office is not responsible for third party resell tickets. Please use caution when purchasing tickets.
Will Call
Customers picking up tickets at Will Call must present a photo ID. In order to avoid long lines, it is a good idea to pick up your tickets 45 minutes to one hour before the show.
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Group and Season Tickets
Season tickets and group tickets must be purchased in advance.
Payment Methods
The UM Box Office accepts the following forms of payment: Cash, Visa, Mastercard, and UM Box Office Gift Certificates.
Discounts and Special Offers
The UM Box Office provides discounts and special offers to specific groups, enhancing accessibility to campus events.
UM Staff/Faculty/Retiree Discount
UM Staff, Faculty, and Retirees are eligible for discounts on tickets. For Artist Series events, a 20% discount applies to all ticket prices. For all other shows, a 10% discount is offered. A limit of 4 tickets per UM Staff/Faculty/Retiree ID per show applies. This discount is available online or at the UM Box Office.
UM Student Discount
UM students can also benefit from discounted tickets. There is a limit of 1 ticket per UM Student ID, per show. UM students must present their UM ID when purchasing a student ticket. This discount is available online or at the UM Box Office.
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Seating Arrangements: Optimizing Your View
For events with reserved seating (assigned seats), individuals who would like to sit together should purchase their tickets at the same time. To increase the likelihood of getting specific seats, season ticket holders should take advantage of the early purchase window and write their seating preference on their order forms.
The UM Box Office staff is happy to assist you in finding seats that best meet your needs. Please call us at 662-915-7411 and we will work with you to determine a good location.
Essential Information for Event Attendees
To ensure a pleasant and respectful environment for all attendees, the UM Box Office has established specific guidelines.
Electronic Devices
In consideration of the artists and fellow audience members, please make sure to turn off phones and other devices.
Recording Devices
No cameras or recording devices of any kind are allowed during performances.
Late Arrivals
If you arrive late, the ushers will ask you to wait for a suitable interval in the performance to take your seat.
Additional Services Available
The UM Box Office also provides the following services:
Assisted Listening Devices
Assisted listening devices are available for events at the Ford Center.
Gift Certificates
Gift Certificates are available for purchase. Please call the UM Box Office for more details.
Addressing Common Queries: Ticket Sales FAQ
The UM Box Office addresses frequently asked questions to enhance clarity and streamline the ticketing process.
Athletic Tickets
The UM Box Office does not sell athletic tickets. Those can be purchased at the Athletic Ticket Office, 662-915-7167.
Ticket Prices
Ticket prices vary from show to show.
Seating Requests
The UM Box Office will make every effort to accommodate your seating requests; however, seats are not held from year to year. All orders are processed in the order that they are received.
Reprinted Tickets
In order to reprint your tickets, the UM Box Office must be able to verify which tickets were sold to you. If you purchased your tickets online or through the UM Box Office, they will be able to locate and reprint the tickets for you.
Parking Information
The Ford Center, Nutt Auditorium, and Meek Auditorium all have parking available. However, parking can be a challenge on campus. Please plan your time accordingly before an event if you need to purchase your tickets at the UM Box Office or pick them up in Will Call.
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