University Electric Home Appliance Center: A Santa Clara Overview
University Electric Home Appliance Center, located in Santa Clara, CA, is a premier appliance store offering a wide selection of appliances for home, kitchen, laundry, and outdoor needs. The store specializes in appliance services, including delivery, installation, and repair.
Wide Range of Products and Services
University Electric carries kitchen products, including refrigerators and other appliances from over 50 brands from around the world. They position themselves as the best source for all appliance needs, boasting the Bay Area’s most modern and complete showroom.
The store provides services to a wide area, including:
- Atherton
- Campbell
- Carmel
- Cupertino
- Fremont
- Gilroy
- Hayward
- Livermore
- Los Altos
- Los Altos Hills
- Los Gatos
- Monterey
- Morgan Hill
- Mountain View
- Oakland
- Palo Alto
- Portola Valley
- Pleasanton
- Redwood City
- San Francisco
- San Jose
- San Carlos
- San Mateo
- Santa Clara
- Santa Cruz
- Saratoga
- Scotts Valley
- Sunnyvale
- Walnut Creek
and everything in between, covering the San Francisco Bay Area and Monterey Bay Area.
Customer Reviews and Reputation
Customer reviews indicate a generally positive experience. For example, one customer who needed a dishwasher quickly mentioned that Estevan was helpful in getting the correct unit and explaining delivery. Another customer praised the excellent selection and service, noting that their desired Wolf cook top was in stock and promptly delivered. Installers Enrique and Robert were commended for their timely and neat installation of a Miele dishwasher.
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However, there are also some negative reviews. One customer expressed dissatisfaction with the lack of assistance from employees while looking for a German-made stove.
The manager's responsiveness to reviews is also noteworthy, as one customer appreciated the manager's response, clarifying a purchase of an "open box" range from Appliance Hub.
BBB Accreditation and Rating
The provided information mentions BBB (Better Business Bureau) accreditation and rating. While the specific rating is not detailed, it is important to note that BBB Business Profiles are provided to assist consumers in exercising their best judgment. The BBB does not guarantee the accuracy of information provided by third parties. Factors such as the company's size, volume of transactions, and the nature of complaints should be considered when evaluating complaint information. BBB Business Profiles generally cover a three-year reporting period, with customer reviews having specific publication timelines.
Business Details
- Business Name: University Electric Home Appliance Center
- Phone Number: (408) 496-0500
- Address: 1500 Martin Ave, Santa Clara, California 95050, United States
Expertise and Staff
University Electric highlights its experienced staff, with nearly 400 combined years of sales experience in the appliance industry. Their professional staff serves the needs of many of the area’s most distinguished designers, builders, and remodelers.
Additional Resources
The information also mentions Houzz, a platform where users can find and contact appliance service providers. Homeowners can read reviews and easily request quotes from trusted professionals in Santa Clara, CA.
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Data Usage and Privacy
The provided text includes a section on data usage and privacy, indicating that Google services use cookies and data for various purposes:
- Delivering and maintaining services
- Tracking outages and protecting against spam, fraud, and abuse
- Measuring audience engagement and site statistics
- Developing and improving new services
- Delivering and measuring the effectiveness of ads
- Showing personalized content and ads
Users have the option to "Accept all" or "Reject all" cookies, with the latter limiting the use of cookies for additional purposes like personalized content and ads. Non-personalized content is influenced by factors such as current viewing content, search activity, and location, while personalized content and ads are based on past activity.
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