Navigating the UCLA Central Ticket Office: Hours, Location, and Services

The UCLA Central Ticket Office (CTO) serves as the primary hub for ticket sales and distribution for a wide array of events, both on and off the UCLA campus. Whether you're a student, faculty member, alumni, or a visitor, understanding the CTO's operations is essential for accessing the vibrant cultural and athletic experiences UCLA offers. This article provides a comprehensive guide to the UCLA Central Ticket Office, covering its hours of operation, location, services, and other essential information.

Core Functions and Client Base

The Central Ticket Office plays a crucial role in the UCLA community by managing ticket operations for diverse events. This includes events hosted by student groups, Intercollegiate Athletics, the Center for the Art of Performance, academic departments, and other registered campus organizations. The CTO's extensive reach is evident in the impressive volume of transactions it handles annually. It distributes over 1.4 million tickets across more than 600 events, catering to 68,000 walk-up customers, processing 41,000 online transactions, and responding to over 46,000 phone inquiries.

Standard Operating Hours and Contact Information

The Central Ticket Office windows, situated at 325 Westwood Plaza within the James West Alumni Center, maintain consistent hours during the work week. From Monday to Friday, the ticket windows are open from 10:00 am to 4:00 pm, providing a convenient timeframe for in-person ticket purchases and inquiries.

For those who prefer to contact the CTO remotely, the phone room is also operational during the same hours, Monday through Friday from 10:00 am to 4:00 pm. The phone number to reach a customer service representative is (310) 825-2101. For urgent matters, it is recommended to call during these hours to ensure prompt assistance.

Exceptions to the Standard Schedule

It is important to note that the standard operating hours are subject to change based on the event calendar. High-demand events or special circumstances may necessitate extended hours or weekend operations. To avoid any inconvenience, it is always advisable to check the CTO website or contact the office directly for the most up-to-date information regarding hours of operation.

Furthermore, the UCLA Central Ticket Office observes most University holidays, and will be closed. Make sure to plan ticket purchases and inquiries accordingly around these closures.

Location and Directions

The Central Ticket Office is located in the James West Alumni Center, which is just east of Pauley Pavilion, a landmark sports arena on the UCLA campus. Because of its central location, the CTO is easily accessible by car or public transportation.

Driving Directions and Parking Options

For those driving to the UCLA campus, there are two recommended routes depending on the direction of approach:

From I-405 (North & South)

Take the Wilshire Boulevard exit and head east.
Turn left onto Westwood Boulevard and continue traveling north to enter the campus.
Parking Structure #8 will be on your left.
An attendant at the parking kiosk on Westwood Boulevard can provide assistance and directions if needed.

From Sunset Boulevard

Take the Sunset Boulevard exit and head east.
Turn right onto Westwood Boulevard and continue into Parking Structure #4.
Turn left into the "Self-Service Pay Stations."
An attendant at the parking kiosk on Westwood Boulevard can assist you during business hours and provide further directions if needed.

Parking Information

UCLA offers several parking options for visitors to the Central Ticket Office:

Short-Term Parking

If you plan to be on campus for a short period (up to 2.5 hours), it is recommended to use the "Self-Service Parking Pay Stations" located in Parking Structure #4 (accessible from Sunset Boulevard) and Parking Structure #8 (accessible from Wilshire Boulevard). The rate is \$1.00 for every 20 minutes.

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Extended Parking

For longer visits, parking is available for \$12.00 per entry at the Parking Kiosk on Westwood Boulevard for most parking structures on campus.

Utilizing the Campus Map

To navigate the UCLA campus effectively and locate the James West Alumni Center, it is highly recommended to refer to the official UCLA Campus Map. This map provides detailed information about building locations, parking structures, and other points of interest.

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