Navigating Saddleback College: A Comprehensive Guide

Saddleback College, located in Mission Viejo, California, is committed to providing a welcoming and inclusive environment for all students. This guide offers essential information about the college, including its non-discrimination policy, basic needs resources, student account holds, directions, parking, and bookstore information.

Commitment to Non-Discrimination

Saddleback College prohibits discrimination based on race, color, religion, national origin, age, disability, sexual orientation, marital status, or pregnancy in its educational policies, personnel practices, and programs. The college adheres to all legal requirements regarding non-discrimination. Students, employees, and job applicants have access to grievance procedures. Information about formal complaints is available in the office of the Vice Chancellor for Human Resources and the office of the Vice President for Student Services, which handles student grievance procedures. In accordance with this policy, disability accommodations are provided as needed for program access upon request.

Basic Needs Resources at the Den

Saddleback College recognizes that students may face food, housing, and financial insecurity. The Basic Needs at the Den, located in College Center 102, is committed to providing reliable resources, support, and advocacy to help students overcome these challenges.

Mission and Vision

The mission of Basic Needs at the Den is to connect students with essential resources to overcome financial hardship, support their academic success, and create a secure foundation for their future. Their vision is to provide holistic, compassionate, and equitable support services, ensuring that all students can thrive in their academic pursuits and personal well-being. They strive to eliminate basic needs insecurity, expand access to essential resources, and foster equal opportunities for success.

Eligibility and Resources

To utilize the services of Basic Needs at the Den and schedule appointments with their team, students must be enrolled in at least one course in the current semester (Fall/Spring/Summer). The following resources are available through the center: food, clothing, and hygiene resources. Starting Fall 2025, students will be required to schedule appointments to utilize the food, clothing, and hygiene resources.

Read also: Saddleback College Football

Understanding Student Account Holds

A hold code on a student account may prevent a student from enrolling in classes. Below is a list of the most common hold codes and instructions on how to resolve them:

Library Hold: Contact the Library at (949) 582-4314 to clear this hold.
Bookstore Hold: Contact the Bookstore at (949) 582-4715 to pay any money owed and obtain a clearance slip. Take the clearance slip to the Student Payment Office to have the hold removed.
Chemistry Lab Fine: Go to the Student Payment Office to pay the fine and have the hold removed. To dispute the fine, contact the Chemistry Lab at (949) 582-4812. If the fine is cleared, take the clearance slip to the Student Payment Office. Payment methods are available online.
P. E. Fine: Go to the Student Payment Office to pay the fine and have the hold removed. To dispute the fine, contact the P. E. Office Women's: (949) 582-4550 Men's: (949) 582-4559. If the fine is cleared, take the clearance slip to the Student Payment Office. Payment methods are available online.
Fiscal Hold: Contact the Student Payment Office at (949) 582-4870 to pay the balance due. Payment methods are available online.
Vice President for Student Services Hold: Contact the Vice President for Student Services Office at (949) 582-4566 in the Student Services Building.
Check/Debit Card "Insufficient Fund" Hold: Contact the Student Payment Office at (949) 582-4870 to pay the balance due. Payment must be cash, cashier's check, money order, or credit card. Payment methods are available online. Note: There is a $20 charge for all insufficient fund transactions.
Distance Education hold: Prevents students from enrolling in online classes.

Getting to Saddleback College

The campus is located at 28000 Marguerite Parkway, Mission Viejo, California 92692.

Driving Directions

From the I-5 Freeway: Exit at Avery Parkway in Mission Viejo and head East. Pass through Marguerite Parkway and up a small hill to enter the campus on your left. Turn right on Campus Drive East and follow it around to the athletic facilities. The stadium will be on your immediate left.
From the 241 Toll Road (Southbound): Exit at Oso Parkway and turn right. Follow Oso Parkway for about two miles, turning left on Marguerite Parkway. Follow Marguerite Parkway for about two miles, turning left into the campus at Medical Center Way. Once on campus, turn left at the first stop sign onto Campus Drive East, then turn right at the second stop sign. The tennis courts and baseball field will be on the left; the pool, gym, and then the stadium on your right.
From the 73 Toll Road (Southbound): Take the Crown Valley/Greenfield exit and turn right. Make a left on Crown Valley, pass over the I-5 freeway, then turn right on Medical Center Way. Follow Medical Center Way up the hill past the hospital, and the entrance to campus is straight ahead. Once on campus, turn left at the first stop sign onto Campus Drive East, then turn right at the second stop sign. You will see the tennis courts and baseball field on the left; the pool, gym then the stadium on your right.

Arriving by Bus

The Orange County Transportation Authority (OCTA) has two north-south bus routes that stop at Saddleback College: Route 85 (Mission Viejo to Laguna Niguel) and Route 91 (Laguna Hills to San Clemente). The campus bus stop is at the bottom of a hill at the College Drive entrance that ends in a roundabout adjacent to Lot 13. Saddleback College and OCTA have a special bus ride pass program available. MV Shuttle, a local service for Mission Viejo area residents, also has a stop at Saddleback College (same as the bus stop area) and many other city destinations for free, Monday through Friday (except holidays).

Parking Information

Parking permits are required Monday through Sunday at all times. Day parking permits can be purchased for $5 at the following parking permit machine locations:

North end of Lot 10
North end of Lot 5A
East end of Lot 5B near the tennis courts and baseball field
Lot 4 in front of the campus pool
Lot 1 (from Avery Parkway entry) across from the football stadium
Lot 1A in front of the Stadium stairs
Center of Lot 12

Timed metered parking is available in Lot 9 and Lot 7A for $1 per hour.

Read also: Saddleback College Sports

Bookstore Information and Data Privacy

The Saddleback College Bookstore is operated by Barnes & Noble Education, Inc. (BNED). BNED and its subsidiaries collect, use, and disclose your personal information through various channels: online where the Privacy Policy is posted, in person in their stores and at their events, through their customer service channels, and in other online and offline interactions with you.

Information Collection

BNED collects several types of information:

Information You Provide: Registration is optional, but certain features of the Services may require an account. Users are responsible for maintaining the confidentiality of their access information.
Information Collected Automatically: BNED uses tracking technologies to automatically collect information about your interactions with their Services.
Information From External Sources: BNED may collect personal information from external sources, including friends, Vendors, customers, applicable educational institutions, advertising networks, publicly available information, and affiliates.

Use of Information

BNED uses collected information for various purposes, including:

Providing and improving services
Personalizing user experiences
Communicating with users
Advertising and marketing
Analytics
Security and safety
Business transactions

Disclosure of Information

BNED may disclose your personal information to:

BNED affiliates
Vendors and Institutions
Government and law enforcement authorities

External Services and Social Features

BNED maintains its own branded pages on various social networks. The privacy policies of those external services apply. Certain functionalities on our Services may allow you to interact with external services, such as social networks (âSocial Featuresâ). Similarly, if you post information on an external service that references our Services, e.g., by using a hashtag associated with BNED or our affiliates in a Social Feature, your information may be used on or in connection with our Services or otherwise by BNED.

Advertising and Analytics

BNED may engage and work with Vendors, customers, and other parties to serve ads on their Services or on external services. They may use Vendor tools, such as Google Analytics and Adobe Analytics, to help them analyze their performance, and to deliver Services and advertising to you.

User Generated Content (UGC)

Our Services may permit you to post or submit User Generated Content (âUGCâ) including, without limitation, written content, user profiles, audio or visual recordings, computer graphics, pictures, data, or other content, including personal information. If you choose to submit UGC to any public area of our Services, your UGC will be considered âpublicâ and will be accessible by anyone, including BNED.

Children's Privacy

Children under the age of 16 are not eligible to use our Services and must not submit any personal information to us.

Data Security

BNED takes steps to help protect your personal information. They maintain appropriate administrative, technical, and physical safeguards designed to help protect personal information collected or received through their Services.

California Consumer Privacy Act (CCPA)

The California Consumer Privacy Act (CCPA) provides California residents with specific rights regarding their personal information.

Categories of Personal Information Collected: BNED collects various categories of personal information about California residents.
Retention of Personal Information: BNED will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, as required to satisfy any legal obligations, or as necessary to resolve disputes.
Sale and Sharing of Personal Information: BNED sells and/or shares this personal information for advertising purposes to third parties. The third parties to whom this personal information was sold and/or shared are advertisers and analytics vendors.
Right to Delete: You may request that BNED delete your personal information that they have collected directly from you and are currently maintaining.
Right to Opt-Out of Sale/Sharing: You have the right to opt out of the sale and sharing of your personal information in the context of Tracking Technologies.
Right to Correct: You may request that BNED correct personal information that they maintain about you if you believe such personal information is inaccurate.
Right to Limit Use of Sensitive Personal Information: You may direct us to limit the use and disclosure of your sensitive Personal Information to uses/disclosures that are reasonably necessary to provide our goods and services.

Other Privacy Rights

California law permits customers in California to request certain details about how their personal information is shared with third parties, and in some cases our affiliates, if personal information is shared for those third partiesâ or our affiliatesâ own direct marketing purposes.

Financial Incentives

The financial incentives that we offer are reasonably related to the value of the consumerâs data.

Privacy Laws

Privacy Lawsâ), that use our Services. You can learn more about the personal information we process in the âPersonal Information We Collectâ section and the purpose for processing such personal information in the âHow We Use Your Personal Informationâ section.

Updates to the Privacy Policy

From time to time, BNED may update their Privacy Policy and indicate changes by updating the date at the top of the Policy.

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