Navigating Mail and Shipping Services at Kennesaw State University

Kennesaw State University (KSU) offers a variety of mail and shipping services to cater to the diverse needs of its students, faculty, and staff. Understanding these services can streamline communication, package delivery, and even student moving processes. This article provides a comprehensive overview of mailroom services, package handling, direct shipping options, and other related information to help the KSU community navigate these resources effectively.

Mailroom Services and Guidelines

The KSU Print Shop supports the university's outreach program by providing mailroom services. To ensure efficient processing and delivery, it's important to adhere to the following guidelines:

Sealing Requirements: Letters requiring only minimum First-Class postage do not need to be sealed and should not be nested. However, letters with three or more pages, or those not requiring postage to be affixed by the University, must be sealed.
Envelope Preparation: The contents of the envelope must be properly folded and inserted to prevent them from extending out. All envelopes larger than letter size MUST be sealed by the sender's University department.
UPS Shipments: Departments needing to send items via UPS can contact the KSU Print Shop for assistance.

Package Delivery and Student Centers

KSU handles a high volume of packages daily for its community. Here's what you need to know about package delivery:

Address Usage: It's important to use the correct address for package deliveries.
Package Acceptance: The university receives and processes packages for students.
Student Centers: Students can access the Student Centers during regular business hours to pick up their packages. Note that hours of operation may vary depending on the time of year, holidays, and unexpected closures.
Amazon Deliveries: Amazon packages SHIPPED to campus are accepted. However, be aware that Amazon may use third-party delivery companies, and there's limited control over the type of delivery. For certain shipments, Amazon may require a One-Time Password.
Package Holding Time: Packages are typically held for 10 days before being returned to the sender. Students receive a notification for pickup within 72 hours of the package being received.

Direct Shipping Service with Collegeboxes

Kennesaw State University partners with Collegeboxes to provide a convenient Direct Shipping Service for students, especially those living off-campus or in apartments. While full-service moving options may be unavailable, Collegeboxes offers solutions for transporting belongings to and from school.

What is Direct Shipping?

Direct Shipping is ideal for students who need campus shipping services without storage. Collegeboxes partners with FedEx to pick up items and ship them directly to a student's home or school for an affordable price. This service does not include storage or in-room pickup.

How KSU Shipping Works with Collegeboxes

The process is straightforward:

Sign Up: Register for the Collegeboxes service.
Order Supplies: Obtain the necessary shipping boxes and supplies.
Pack Belongings: Carefully pack your items for shipping.
Schedule Pickup: Collegeboxes will schedule a FedEx Ground pickup.

Students can track the progress of their delivery every step of the way.

Shipping Costs and Supplies

Collegeboxes works with FedEx to provide competitive student shipping rates, with average in-state costs starting around $45 per box. High-quality shipping boxes and supplies are provided to ensure the safety of belongings during transit.

Important Considerations for Direct Shipping

Dorm/Apartment Pickup: Check with your building management to confirm whether FedEx can pick up directly from your dorm room or apartment.
Storage Not Included: Direct Shipping Service does not include storage or temporary holding of packages.
Handling Fee: A $37 handling fee per package applies for each box received by Collegeboxes on your behalf.

Additional Services and Information

Storage and Shipping: For students needing storage solutions, Collegeboxes offers self-storage and shipping services, including U-Box moving containers. Students can drop off their packed items at a convenient on-campus location.
Supply Kits: To guarantee fast processing, Supply Kits are prepared and shipped immediately after purchase.
Ambassador Program: Students and parents can join the Collegeboxes Ambassador program to share their experiences and earn rewards.

University Communications and Emergency Notifications

KSU utilizes various communication technologies to keep the community connected and informed, especially in emergencies.

Microsoft Teams: KSU students, faculty, and staff can use Microsoft Teams for seamless communication and collaboration. Managers of new employees are encouraged to sign employees up for Teams Calling rather than traditional desk phones.
Emergency Notification Systems: KSU’s comprehensive notification systems, RAVE and Alertus, promptly alert the campus community in emergencies. RAVE alerts are sent to the phone number listed in OneUSG Connect, so it's crucial to keep that information updated.
LiveSafe App: LiveSafe is a free app that provides a direct connection to campus police for students, faculty, and staff.

Other Important Information

Document Submission: When submitting documents electronically, do not provide your social security number. Ensure that the front and back of cards (e.g., driver's license, permanent resident cards) are visible, signatures are present on passports and certificates of citizenship/naturalization, and seals are present and legible on birth certificates. Military ID cards should not be sent electronically; present them in person or via Teams meeting. File types should be jpg, jpeg, png, or pdf.
Privacy: KSU does not actively share personal information gathered from its Web servers, ensuring the privacy of your information.

Read also: Advancing Cybersecurity Education

Read also: Applying to Kennesaw State

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