Navigating Printing Services at Indiana University
Indiana University (IU) provides a comprehensive printing infrastructure for its students, faculty, and staff across its campuses. Understanding how to access and utilize these services can significantly enhance academic and professional workflows. This article outlines the various printing options available at IU, from walk-up printers in libraries to mobile and laptop printing solutions, and introduces IU Printing Services for larger projects.
Accessible Printing Locations
For those needing quick printouts, numerous printers are conveniently located across campus libraries. Specifically:
- Campus Libraries: Students and faculty can print at many campus Libraries using their IU accounts.
- Business/SPEA Library: There are three printers located inside the Business/SPEA Library, and two printers directly outside. There are also two stand up computer workstations that may be used to access a document and then print.
- Main Library: There is one printer inside the main library area.
- Wells Library: Printers can be found in the lobby, on the 1st, 2nd, 4th, and 5th floors of the West Tower, and the 1st, and 2nd floors of the East Tower.
All these are walk up printers and do not require a reservation.
Printing from Your Mobile Device
IU offers a streamlined process for printing directly from mobile devices, leveraging cloud storage and the My Print Center platform.
- Save to Cloud Storage: Your document should be saved to the cloud storage of your choice (Google Drive suggested).
- Install Mobile App: The mobile app for your preferred cloud storage should be installed on your mobile device in order to access your file.
- Access My Print Center: Navigate to My Print Center and sign in with your IU credentials.
- Upload Your Document:
- Select "Upload" and then "Browse."
- Upon selecting browse, you will be prompted with a list of file locations. Select the cloud service you have saved your document to and browse for your file.
- Once you have selected your file, it will upload into My Print Center.
- Choose Color Options: To print in color, select Color in the Print Options section.
- Print: After uploading your document to My Print Center, you may tap your digital or physical IU student ID card to the nearest printer and select and print the document from the machine.
Printing from Your Laptop
IU supports printing from personal laptops, providing flexibility and convenience for students and faculty. There are two primary methods for laptop printing: via My Print Center and using the BYOD (Bring Your Own Device) package.
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Method 1: My Print Center
- Access My Print Center: Navigate to My Print Center in your browser (Google Chrome suggested).
- Sign In: Sign in using your IU credentials.
- Upload Your Document:
- In the upper left quadrant of the webpage, select "Upload."
- Browse for and select the file you would like to print.
- Allow the file to upload to My Print Center.
- Choose Color Options: To print in color, select "Color" in the Print Options section.
- Print: After uploading your document to My Print Center, you may tap your digital or physical IU student ID card to the nearest printer and select and print the document from the machine.
Method 2: Using the BYOD Package
- Connect to EDUROAM Wireless Network: First, establish a connection to the EDUROAM Wireless Network.
- Download and Install BYOD Package: Download the BYOD Package Installer for Windows or BYOD Package Installer for Mac. Download and install Print BYOD package from IUware.
- Run the Installer: Open the installer and follow the instructions in the window.
- Print Your Document:
- While on the IU network, open your document and select print.
- Select "IU-Print-BW" to print in black and white or "IU-Print-Color" for color.
- Enter Your Username: Once you click print, you will be prompted to enter your IU username.
- Print at the Machine: After you enter your username, tap your digital or physical IU student ID at one of the printers. At the machine, you must select the documents you want to print and select print.
Printing from Public Workstations
IU provides public workstations with printing capabilities. The process involves selecting the appropriate print queue and releasing the job at a print release station.
- Sign In: Sign in to a desktop computer with your IU credentials.
- Select Print: Once you have a document ready to print, select print in your chosen document editor.
- Choose a Queue: Select print and this will send your job to the universal print queue. You will be given a choice of "queues" from the standard pop-up printer window.
- Black and white (default): This is the default for all printing. The cost for printing is $0.04 per printed page side
- Color: This is to be used for standard color copies and is $0.25 per printed page side
- Proceed to Print Release Station: After you click "OK" for your print job, proceed to any print release station.
- Swipe Your Card: At the print release station, swipe your card.
- Print or Cancel: You will then be able to view a screen of your pending print job(s) and the option to continue to print or cancel. (Unprinted documents that have not been cancelled will remain in the system for 24 hours before being automatically deleted.) The screen will display the number of pages for each print job.
Web Print and BYOD Solutions
The university acknowledges the increasing trend of students and faculty using their personal devices for academic and professional tasks. Web Print is PaperCut's industry leading solution to manage the growing need for printing from BYOD laptops, wireless devices, and anonymous users. Web Print gives users easy access to print Microsoft Office, PDF, and image files directly from the browser on their own devices without the overhead of installing printer drivers and managing server authentication.
Web Print is fully integrated into PaperCut's standard print charging/accounting/quota process.
Scalability and Reliability
For larger organizations, Web Print can be scaled to remove bottlenecks and improve reliability. Through the use of multiple Web Print servers, Web Print scaling increases throughput and minimizes users' wait time for print jobs. While you can use a single Web Print Server, we recommend a minimum of two. Using only one Web Print server causes a single point of failure and potential bottlenecks.
Security Measures
Microsoft Office applications have known security issues that can potentially harm your network and Application Server. To minimize this risk, Web Print offers a sandbox mode, which uses a dedicated virtual machine that is isolated from the rest of your PaperCut system.
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User Experience
Printer maps and plans provide a graphical interface to allow the user to select their closest printer.
IU Printing Services: Comprehensive Print Solutions
Serving all IU campuses since 1914, IU Printing Services offers a wide array of professional printing solutions beyond basic document printing. Start your next project with IU Printing Services. We are here to support IU branding for array of business, classroom, and personal print projects including bus ads, yard signs, glossy brochures, postcards, invitations, bound booklets, and so much more. IU Printing Services is the official source for IU letterhead and stationery for all IU campuses.
Expertise and Support
Our team is on campus, current on IU brand standards, and here to talk through your print needs, the ordering process, and your most cost-effective options. If an external vendor is required, we’ll share recommendations from our extensive network.
Ordering Process
- Contact us
- Order online: Create a login and place an order through the IU Printing Services online ordering platform. Consult our user guide or contact us directly.
Additional Resources at the University Library
University Library also has a Scanpro Microform Scanner - instruction on how to use the microform scanner - as well as specialized scanners for digital scholarly projects.
Troubleshooting
- Connection Issues: A problem occurred while attempting to connect to the print center, please contact your administrator.
- Cookies Disabled: Cookies appear to be disabled, this will prevent Print Center from functioning correctly, please enable cookies and refresh your browser.
- Browser Compatibility: Print Center is not actively tested in older browsers, some features may not function as expected. Please update your browser or use an alternative browser.
- Version Mismatch: Version mismatch detected. This is possibly due to a recent system update or caching. Support info Try reloading the page first.
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