Navigating Success: A Comprehensive Guide to Student Services and Support at Dallas College

Dallas College understands that juggling college life with everyday responsibilities can be challenging. To ensure students thrive academically, emotionally, and personally, the college offers a wide array of services and support systems. This article provides a detailed overview of the resources available to Dallas College students, empowering them to navigate their academic journey successfully.

Academic Support: Fueling Your Intellectual Growth

Dallas College provides extensive academic support to help students excel in their studies.

Learning Commons and Testing Centers

Take advantage of Learning Commons, testing centers, personalized tutoring and Honors Program to support and stretch your academic muscles. These centers provide a conducive environment for studying, accessing resources, and receiving assistance with coursework. The Academic Testing Center administers tests as directed by instructors and advisors/counselors, and also provides assessment tests. A testing Blue Book is available for essays if needed.

Personalized Tutoring

The Tutoring Services team at Dallas College offers free individual and group tutoring to students who are currently enrolled in courses. Whether you're struggling with a specific subject or need help with study skills, experienced tutors are available to provide personalized guidance.

Honors Program

For students seeking an enriched and challenging academic experience, the Dallas College Honors Program offers higher levels of learning through three themes: expertise, responsibility, and community.

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Libraries

The libraries at Dallas College provide many services and resources for students, both on campus and online. Campus libraries house books and DVDs that can be checked out, and you can also browse many popular journals, magazines and newspapers.

IncludED Program

Dallas College’s IncludED program provides students access to the learning materials (e-books, textbooks, and some supplies depending on the course/program) at the start of each semester. Almost all textbooks and course materials are free with your tuition.

Financial Aid and Resources: Investing in Your Future

Dallas College is committed to making education accessible and affordable for all students.

Financial Aid Office

The Financial Aid Office at Dallas College is committed to helping students find the financial assistance they need to meet their educational goals. The college participates in various state and federal grants, work-study, loan and scholarship programs. The financial aid application process begins each year on Oct. 1.

Dallas College Promise

Dallas College Promise (known as Dallas Promise) is a transformational effort between school districts, colleges, universities, workforce, and communities to reduce the financial burden on students while completing a postsecondary degree or credential. Through the Promise program, Dallas College provides tuition awards to students who meet certain eligibility requirements and graduate from specific Promise high schools. The Promise tuition award covers the gap between need-based financial aid and the cost of tuition for up to a time limit or the completion of a degree per institution.

My Community Services

My Community Services is a free online directory to help you find the resources you need to succeed outside of school. This online directory lets you search for free and reduced-cost services like medical care, food, job training and more.

Accessibility Services: Ensuring Equal Opportunities

Dallas College is dedicated to providing a welcoming and inclusive environment for all students, including those with disabilities.

Accessibility Services Teams

Accessibility Services teams at each campus offer a variety of accommodations for students with disabilities or special requirements. Students requesting services are responsible for providing current educational or psychological/medical documentation from a qualified professional verifying disability and need for assistance.

Mental Health and Well-being: Prioritizing Your Emotional Health

Dallas College recognizes the importance of mental health and well-being in student success.

Counseling and Psychological Services (CAPS)

Dallas College’s Counseling and Psychological Services (CAPS) team provides high-quality mental health services for currently registered students to promote the overall well-being, retention and success of our diverse student population. Counseling and Psychological Services are confidential services that are free of charge. Each campus has licensed mental health professionals available to help you. Counselors can provide individual counseling with a focus on mental health and well-being. The team meets students where they are and accepts referrals about people in distress, struggling with basic needs, experiencing unexpected crises or whose behavior raises concerns about their well-being or that of others. Your student care coordinator will refer you to the resources that can best meet your needs. Note: This form is not for emergency situations.

Community Mental Health Resources

Many community mental health resources are available to help you or other people you care about - for free or at a low cost. Use My Community Services to find college and community resources available to our students and their families.

Student Life and Engagement: Connecting and Thriving

Dallas College offers a vibrant campus life with opportunities for students to connect, engage, and develop their leadership skills.

Office of Intercultural and Global Student Engagement

The Office of Intercultural and Global Student Engagement at Dallas College are a central location for program development, training, partnerships and student advocacy. Through campus programming, cultural immersion activities and leadership development, the centers offer transformative opportunities for students to gain knowledge, and the skills needed to become active leaders committed to building global equitable societies. Students can actively engage in cultural relevant programs, participate in a variety of workshops and guided dialogue around issues impacting diverse communities. The Office of Intercultural and Global Student Engagement at Dallas College also supports and advocates for underserved student populations. We connect our students to campus resources that help undocumented students overcome the unique challenges that prevent them from achieving academic, professional and personal success. The Office of Intercultural and Global Student Engagement is here to support and enrich the college experience of our international students. We offer structured programs where students can meet one another and become part of a vibrant international community.

TRIO Programs

TRIO is a group of federal outreach programs that help students from traditionally underrepresented populations reach college and succeed. TRIO programs target low-income individuals, first-generation college students and people with disabilities. TRIO Talent Search identifies and assists individuals from disadvantaged backgrounds who have the potential to succeed in higher education. The program provides academic, career and financial counseling to its participants and encourages them to graduate from high school and to continue to - and complete - their postsecondary education.

Specialized Support: Addressing Unique Needs

Dallas College provides specialized support services to address the unique needs of specific student populations. Need specific, personalized assistance? Stop by one of our many offices that serve veterans, minority men and women, students with disabilities or anyone with special requirements.

International Admissions and Compliance Office

The International Admissions and Compliance Office is responsible for admitting and providing support services to both newly arrived and ongoing students who hold F-1 Visas.

Technology Resources: Empowering Your Digital Learning

As a Dallas College student, you will need a device with internet access. A web browser will be used to access learning materials and activities. A Chromebook, tablet, smartphone or Linux computer may not be suitable for some activities. To be able to talk and listen in online class discussions, we recommend both a microphone and speakers/headphones. Microsoft Office is available at no cost to Dallas College students.

Navigate App

To help you stay on track, download the Navigate mobile app. Be sure to download the Navigate app. It's like having a personal advisor on call 24/7. You can use Navigate to plan your class schedule, learn about careers, and communicate with your advisor.

eConnect and eCampus

eConnect is your online interactive connection to student services. eConnect services include information about admissions, class listings, grades, tuition payments and more. eCampus is your online interactive connection to your classes and will be your portal to most academic activities.

Transportation: Getting You Where You Need to Go

Dallas College provides resources to help students get to and from campus.

DART Student Pass

The DART Student Pass is your key to the city. Heading to a class at one of our campuses? How about an event downtown? Get there with DART! Simply show your DART Student Pass using DART's mobile app, and your trip will be absolutely free. Students can also use DART Paratransit Services, an origin-to-destination, curb-to-curb, public transportation service for people with disabilities. Catch a train or bus to campus for free with the DART.

Additional Resources and Information

Dallas College Store

The Dallas College Store, operated by Follett, is a one-stop shop for Dallas College merchandise, school supplies and tech gear.

Health Centers

You do not need to be sick to visit a Health Center. Health questions and concerns are welcome. Students with chronic health problems should visit the Health Center to discuss any special concerns with a nurse before attending classes, or whenever problems arise. We provide the resources to ensure you stay physically safe and emotionally well throughout your academic journey.

Dual Credit and Early College High School Program

The Dual Credit and Early College High School program is approved and regulated by the Texas Higher Education Coordinating Board (THECB). The Texas Higher Education Coordinating Board defines dual credit as a system in which an eligible high school student enrolls in college course(s) and receives credit for the course(s) from both the college and high school.

TSI Assessment

The TSI Assessment is a placement test to help determine if you are ready for college-level course work in reading, writing and mathematics. If you are an incoming college student in Texas, you are required to take the TSI Assessment unless you are exempt.

Dropping a Course

Under Texas law (TEC Section 51.907), if you drop too many classes without having an acceptable reason, your GPA and financial aid could be affected. For more information, please see Dropping a Course or Withdrawing from College in the catalog or read Facts About Dropping Classes.

Graduation Application

Once you’ve registered for the last courses needed for your degree or certificate, you must submit a graduation application, even if you do not plan to participate in the annual commencement ceremony. Enrolling in college is a lot like preparing to run a race. You have to get ready, get set and finally go! You’re already ready because you’ve been admitted.

Success Coaching

Success coaching is an on-going, intentional, educational partnership dedicated to student success.

Dallas College Connections

Dallas College Connections staff are available to help students with one-on-one assistance and can offer guidance and referrals to college and community resources.

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