Vivo Healthcare University: A Comprehensive Overview

Vivo Healthcare University is a healthcare management group overseeing skilled nursing facilities, primarily in Florida. This article provides a detailed overview of Vivo Healthcare University, focusing on its mission, services, quality indicators, and overall approach to patient care.

Mission and Philosophy

At the heart of Vivo Healthcare University lies a commitment to providing heartfelt and exceptional care, demonstrated through compassion, dignity, and respect. Their mission is to deliver high-quality healthcare services to residents in every possible way. Serving you better is their motto. This commitment extends to their choice of dedicated and skilled staff.

A core aspect of the Vivo Healthcare philosophy is the belief that the best care is delivered not just by utilizing experience and skill, but by engaging heart and soul, bringing the experience to a new level. A positive experience is a key element, with efforts made to ensure the comfort and general well-being of every patient.

Vivo Healthcare University takes your care very personally and is dedicated to raising the bar when it comes to post-acute care. They are part of the community, and when members of the community need help to regain their strength and independence, they take that responsibility seriously and personally.

Locations and Services

Vivo Healthcare University oversees skilled nursing facilities in multiple locations, including:

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Jacksonville, FL (University Blvd. and Normandy Blvd.)
Orange Park, FL
Sebring, FL
Ft. Pierce, FL
Wauchula, FL
Ocoee, FL
Winter Haven, FL
Sarasota, FL

These facilities offer a comprehensive range of rehab services and nursing care, tailored to each patient’s individual needs. They strive to create a family-like atmosphere where everyone is treated as family.

Vivo Healthcare University offers a selection of clinical programs, care & rehabilitative services to ensure the highest level of comfort. They understand that their patients want to go back home and do their best to get them there - fully recovered.

Specific Facility Details: 3648 University Blvd., Jacksonville, FL

As of recent data from July 2024 and earlier, the nursing home community located at 3648 University Blvd. is a medium-sized facility with 117 beds. It operates under a for-profit, LLC ownership model and is not part of a continuing care retirement community. The facility participates in both Medicare and Medicaid programs.

Nursing Home Ratings and Quality Indicators

The facility's performance is evaluated based on short-term rehabilitation and long-term care ratings. These ratings consider factors such as the ability of residents to return home, the occurrence of falls with major injuries, infection rates, emergency room visits, and nurse staffing levels.

Short-Term Rehabilitation Rating

This rating assesses the quality of post-acute care for patients recovering from hospital stays due to conditions like stroke, heart attack, infection, or accidental injury. Key indicators include:

Residents Able to Return Home: 44.6% of residents were able to return home after being discharged, compared to 49.6% in Florida and 50.4% nationally.
Falls with Major Injury: 0.0% of residents experienced falls resulting in a major injury, compared to 0.8% in Florida and 1.0% nationally.
Infections Resulting in Hospitalization: 6.4% of short-term rehabilitation stays resulted in a serious infection requiring hospitalization, compared to 7.4% in Florida and 7.0% nationally.
Emergency Room Visits: 9.1% of short-term residents needed to go to an ER during their stay, compared to 9.6% in Florida and 11.9% nationally.
Nurse Staffing: 3 hours 24 minutes of nurse staffing per resident per day, compared to 3 hours 52 minutes in Florida and 3 hours 46 minutes nationally.

Long-Term Care Rating

This rating evaluates the facility's ability to care for residents who need daily assistance with medical and non-medical needs. Key indicators include:

Emergency Room Visits: There were 0.8 emergency room visits per 1000 patient days in this community, compared to 1.0 in Florida and 1.4 nationally.
Ability to Self-Care: 82.6% of residents maintained the ability to move, eat, use the bathroom, and do other common activities without help, compared to 89.2% in Florida and 85.9% nationally.
Flu Vaccination: 94.3% of residents received the annual influenza vaccination, compared to 98.0% in Florida and 94.8% nationally.
Nurse Staffing: 3 hours 24 minutes of nurse staffing per resident per day, compared to 3 hours 52 minutes in Florida and 3 hours 46 minutes nationally.
Weekend Staffing: Rated above average for consistent weekend to weekday staffing.

Government Conducted Inspections

The Centers for Medicare and Medicaid Services conducts regular health, fire, and safety inspections. Health inspections show how well the home met health and safety standards for food preparation and other activities in the latest state inspection. Such inspections are conducted at least every 15 months and also include results of consumer complaint investigations.

Recent health inspection findings (from September 19, 2023, and December 22, 2022) revealed instances where the nursing home:

Failed to keep residents’ personal and medical records private and confidential.
Failed to provide and implement an infection prevention and control program.
Failed to provide appropriate treatment and care according to orders, resident’s preferences, and goals.
Failed to ensure medication error rates are not 5 percent or greater.

The facility paid one fine of $3,169 in the last three years.

Amenities and Environment

Vivo Healthcare University prioritizes patient comfort and well-being. Amenities include relaxing lounges with flat-screen TVs and thoughtfully designed rooms. Every room at Vivo Healthcare University is designed with one thing in mind: the well-being of our patients. Lots of thought goes into planning room design, amenities and comforts, to ensure that everyone at Vivo Healthcare University feels right at home, day and night. Mealtime is designed to be a relaxing experience.

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Positive Testimonials

Many patients and their families have shared positive experiences with Vivo Healthcare University. Testimonials highlight the caring and professional staff, the effectiveness of therapy programs, and the overall positive atmosphere of the facilities.

One person mentioned that the staff goes above and beyond, particularly praising the wound care nurse for healing a persistent sore.
Another individual emphasized the patient and skilled therapists who helped them regain strength and return home.
Numerous patients have expressed gratitude for the top-notch care, the caring staff, and the smooth transition back home.

Training and Career Development

VIVO Healthcare also provides real-time training programs, contributing to career development in the healthcare sector. Individuals have found opportunities as Emergency Medical Technicians and Dialysis Technicians after completing VIVO Healthcare training. The company offers job-oriented programs and has a cutting-edge infrastructure.

Non-Discrimination Policy

Vivo Healthcare University maintains a strict policy of non-discrimination based on race, creed, color, religion, national origin, sex, gender, handicap, disability, blindness, source of sponsorship, source of payment, marital status, age, sexual preference, genetic disposition, or carrier status in employment or in the admission, retention, and care of residents and patients.

Paying for Nursing Home Costs

Original Medicare will generally pay for short term rehabilitation up to 100 days (lifetime) after a hospital stay of at least 3 inpatient days or certain other circumstances after you meet your deductible. Long-term nursing home care may be paid at some nursing homes via Medicaid after long-term care insurance and personal savings are used. It is always a good idea to confirm information about costs and payment with the nursing facility.

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