Navigating UCF Health: Accessing Healthcare Services for Students
UCF Health provides a comprehensive healthcare system designed to cater to the diverse needs of its student population. Understanding the available services, locations, and procedures for accessing care is crucial for students to maintain their well-being and academic success. UCF Health Student Health Services (SHS) delivers accessible, compassionate, and affordable care to all patients. SHS is accredited by the Accreditation Association for Ambulatory Health Care. The mission of SHS is to provide high-quality healthcare that delivers value, promotes lifelong well-being, and supports academic success within the UCF community.
Comprehensive Healthcare Services at UCF
UCF Health Student Health Services (SHS) offers a wide range of primary and specialty care services to help students maintain optimum health. Students’ primary care consultation and evaluation by health providers are covered by the Health Fee, included in their tuition. Additional services/materials are either billed to insurance or you can take advantage of our low self-pay prices.
Primary and Specialty Care
UCF Health Student Health Services provides various primary and specialty care services to meet your health needs. These services are available at the main campus and satellite clinics located at the Rosen, Health Sciences, and Downtown campuses.
Dental Care
Located on the second floor of the Health Center, the UCF Dental Center offers quality and affordability in a nurturing environment. Their focus is on patient education, serving the dental needs of their patients, and creating a positive experience.
Pharmacy Services
The UCF Pharmacy, a state-of-the-art facility, is located inside the Health Center. The store offers a wide variety of over-the-counter and toiletry products for your everyday health and wellbeing.
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Accessing Care at Different Campuses
UCF Health ensures that students have access to healthcare services regardless of their campus location.
Main Campus
The Health Center is located on the Main Campus.
Rosen Campus
Located inside the Residence Halls at the Rosen Campus, students have access to primary care and wellness services provided by Rosen Medical Center.
Downtown Campus
Located on the 2nd floor of the UnionWest residence building, this clinic offers primary care services for students at the Downtown campus.
Health Sciences Campus
Located in the Medical Education building at the Lake Nona Health Sciences Campus in Suite 416, this clinic offers primary care services for students at the Academic Health Sciences campus. UCF Health Student Health Services provides a wide array of primary care services by an Advanced Practice Provider Monday through Thursday and a Primary Care Physician on Friday. Daily telehealth appointments are also available.
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Scheduling Appointments and Important Considerations
To ensure efficient service and minimize wait times, appointments are highly recommended.
Making Appointments
You may make an appointment by calling 407-823-2701 or by stopping by the Health Center and scheduling with our appointments clerk.
Walk-In Services
Walk-in students will be assessed by a Nurse Facilitator to determine their need to be seen.
First-Time Visit
If this is your first time at our clinic, please complete the Health History form located online in the Patient Portal prior to your appointment.
Medical Insurance
For patients with Medical Insurance, please be sure to file your insurance with us prior to your appointment. In order to bill your insurance, it must be on file before you are seen by a medical provider. Please register or update your insurance with us by completing the Medical Insurance Registration Form so we can verify your insurance is active and add the information to your Electronic Health Record.
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Faculty Conflicts
Nursing and College of Medicine students may not make appointments with providers who also serve as their faculty at their respective colleges.
Canceling Appointments
If you need to cancel an appointment, please call the appointment line 24 hours in advance to cancel or reschedule. Because of the high demand for services, canceling in advance will enable us to fill the appointment time with another person who needs medical care. There is a fee for appointments missed without 24 advance notice. Fees may vary from $10 to $30 based on the type of appointment.
Parking Information
Navigating parking near the Health Center is essential for convenient access to appointments.
Parking Garages
The closest parking garages to the Health Center are the Libra Garage and Garage B. These have the amplest parking (long-term or daily permit required).
Designated Parking Spots
SHS has a select number of dedicated spots for patients in lot B9. However, parking in these spots will require an additional appointment parking permit to be added to their current permit. If you park in one of these designated spots, please provide your license plate number to our staff at the front desk during check-in. Both the appointment permit AND a daily or long-term UCF parking permit (purchased digitally through UCF Parking Services or through the UCF Mobile App) are required in order to legally park in these designated spots. Vehicles parked in these spaces without the additional appointment parking permit, or who remain beyond the allocated timeslot are subject to citations or towing.
Additional Healthcare Options for College of Medicine Students
UCF College of Medicine students have specific options for healthcare based on their clinical rotation assignments.
Naples Community Hospital (NCH)
UCF College of Medicine students currently enrolled and assigned to a clinical rotation at Naples Community Hospital (NCH) can visit any of the NCH Immediate Care Centers or make an appointment with the NCH Business Health unit on campus. The closest Immediate Care facility is located at 801 Vanderbilt Beach Road, Naples, FL 239-624-8220. The Business Health unit can be reached at 239-624-8160.
Nemours Children’s Health (Jacksonville)
UCF College of Medicine students currently enrolled and assigned to Nemours Children’s Health (Jacksonville) can visit Baptist Health, a comprehensive medical facility.
Important Policies and Considerations
Several policies and considerations ensure the integrity and accessibility of healthcare services.
Faculty Influence
All UCF Health physicians (Student Health Services and/or Faculty Physician Practice) with faculty privileges in the College of Medicine (COM) who have influence (evaluation, grading) on medical student’s academic progress shall not be available for the care and treatment of health concerns, including psychiatric or psychological issues, that may avail COM students. medical records).
Holiday Hours
SHS is closed for all holidays observed by the University, and hours may be slightly reduced during the summer and break periods. For the Holiday Break, please check our homepage for the most up-to-date operating hours.
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