Navigating the Rowan University Bursar's Office: A Comprehensive Guide to Payments and Account Management

Managing your finances at Rowan University requires understanding the procedures and resources provided by the Bursar's Office. This guide provides essential information about payments, billing, refunds, and other crucial aspects of your student account.

Understanding Your Bill

Upon registration for a course, charges are generated and placed on your account. Information on the costs of all registered courses will be listed in Banner Self-Service. This online account summary serves as your official bill, and no other notification or bill will be sent. It is your responsibility to monitor your account regularly through Banner Self-Service. To access your bill, select “Official Billing and Account Statement” within the system.

Payment Deadlines and Consequences of Non-Payment

Adhering to payment deadlines is crucial to maintain your enrollment status. For registration occurring after the official payment due date for the term, payment-in-full is due at the time of registration. For registration occurring during the first week of a course, payment-in-full is due immediately. If you do not pay in full (for the term in question) by the appropriate deadline, per Rowan University policy, you may be dropped from all registration for that term and/or a hold placed on your account. All future registration will be barred until your account is settled. It is imperative to ensure timely payment to avoid these consequences.

Payment Methods and Options

Rowan University provides a secure online payment site for your convenience. You will be directed to this secure payment site to make payments. It is important to note that initial monies received by the University will first be applied toward tuition and fees.

eRefunds

For students expecting refunds, the University offers an eRefund option. Personal checking and savings accounts are the only acceptable types of accounts when utilizing eRefund. Should you designate anything other than a standard checking or savings account, the eRefund will be cancelled, your eRefund designation will be removed, and a paper check will be issued.

Read also: Rowan's Tuition Guide

Deferred Payment Plan

Anyone choosing to enroll in the Bursar's deferred payment plan (which splits your charges into five payments across the term or three payments for summer term) must follow the deferred-payment due dates as outlined by the Bursar. This plan allows you to spread your payments over the term, making it easier to manage your finances.

Third-Party Billing

If you believe that your bill will be covered by a third party, it is still your responsibility to ensure that third-party billing has been set up on your behalf before the appropriate deadline. Do not assume that third-party payments will automatically be applied to your account.

Financial Aid

If you are expecting financial aid, you need to review and accept your financial aid award to have it applied to your bill. Financial aid will not automatically be applied; you must take the necessary steps to accept your award.

Troubleshooting Common Issues

Login Problems

If you cannot log in as an Authorized User to the payment site with your password, it is essential to verify your credentials and ensure you are using the correct login information.