Loews Portofino Bay Hotel: An Italian Riviera Escape at Universal Orlando Resort

Loews Portofino Bay Hotel at Universal Orlando Resort offers an immersive experience, transporting guests to the charming seaside town of Portofino, Italy. With its picturesque harbor, cobblestone streets, and Italian-inspired architecture, the hotel provides a unique and luxurious stay.

Location and History

Located inside Universal Studios, this polished top-shelf theme resort offers direct access via walkway to the park's CityWalk shops and restaurants. The hotel's design takes its cues from the fabled and fabulous Italian village of the same name, although the revamped guest rooms show more in common with Milan than Liguria or Tuscany.

Accommodation

Loews Portofino Bay Hotel boasts 750 guest rooms, including 45 suites, each designed with European luxury and elegance in mind. Authentic Italian furnishings and marble accents complement modern amenities such as flat-screen TVs, Keurig coffee makers, minibars, and clock radios with iPhone docking stations.

Room Types

Garden View Rooms: These 450 square foot rooms feature either one king bed or two queen beds and a full bathroom.
Bay View Rooms: Overlooking the hotel's scenic Portofino Bay and picturesque harbor piazza, these 450 square foot rooms offer either one king bed or two queen beds and a full bathroom.
Deluxe Rooms: Offering an even larger living space at 490 square feet, these rooms feature either one king bed or two queen beds and a full bathroom.
Club Level Rooms: These 490 square foot rooms with two queen beds and a full bathroom, enjoy access to Portofino's Club Lounge, offering additional amenities and privileges including access to a private lounge, continental breakfast, evening hors d'oeuvres, and personal concierge service.
Despicable Me Kids' Suites: Capturing the excitement and playfulness of Gru’s Laboratory, these 650 square foot suites feature one king bedroom and a full bathroom, plus a separate room for children with two twin beds. The kids rooms invite you to sleep like Margo, Edith and Agnes in custom-designed missile beds with Minion-inspired bedding, complete with Gru’s scarf, plus a separate closet and television. Configuration may vary.
Hospitality Suites: These expansive 1,370 square foot suites include living space and bedroom. The Garden View suite features one bedroom with one king bed or two queen beds and a full bathroom. The suite also features a kitchenette with a fridge and microwave, flat screen TV, desk area, and a bathroom with a standup shower.
Portofino Suites: These spacious 900 square foot suites include a cozy living space and bedroom. The Bay View suite features a bedroom with one king bed or two queen beds and a full bathroom and a second bathroom with a stand up shower. The Garden View suite features a bedroom with one king bed and full bathroom and a second bathroom with a stand up shower..
Villa Suites: These spacious 1,110 square foot suites include a living space and bedroom. The Harbor View suite features one deluxe bedroom with one king bed or two queen beds and a large bathroom that includes a tub, separate shower and double sinks. The suite also features a kitchenette with a mini fridge and microwave, a sleeper sofa, plush armchair, flat screen TV and a full bathroom.
Two-Bedroom Suites:
- Hospitality Suites: These expansive 1,820 square foot Garden View suites feature one bedroom with a king bed, and a second bedroom with two queen beds. Both feature full bathrooms. The suite also features a kitchenette with a fridge and microwave, a bed that can accommodate two guests, plush armchair, flat screen TV, desk area and a full bathroom.
- Portofino Suites: These spacious 1,350 square foot suites include a cozy living space and two bedrooms. The Bay View and Garden View suites feature one bedroom with a king bed and a second bedroom with two queen beds. Both feature full bathrooms. The suite also features a sleeper sofa, plush armchair, flat screen TV, desk area, and a bathroom with a stand up shower.
- Villa Suites: These spacious 1,600 square foot Harbor View suites feature one deluxe bedroom with a king bed, and a second deluxe bedroom with two queen beds. Both feature full-size bathrooms. The suite also features a sleeper sofa, plush armchair, flat screen TV, dining area, and a bathroom with a stand up shower. The suite also features a kitchenette with a mini fridge and microwave.
Governatore Suites: These luxurious suites include living space and two bedrooms. The 2,755 square foot Harbor View suite features one bedroom with one king bed and another bedroom with two queen beds. Both feature full bathrooms. The suite also features a walk-in closet, dining and conference area, and a half-bath. Plus, entertainment space, with a hot tub. The suite also features a kitchenette with a fridge and microwave. Amenities and privileges including access to a private lounge, continental breakfast, evening hors d'oeuvres, and personal concierge service.
Presidente Suites: These grand signature suites include living space and bedroom.
- The 2,275 square foot Harbor View suite features an oversized bedroom with one king bed, walk-in closet, and a full bathroom. entertainment space, a half-bath, and outdoor terrace with seating for six, fireplace and hot tub. As well as a kitchenette area with wet bar, fridge, and service pantry. Amenities and privileges including access to a private lounge, continental breakfast, evening hors d'oeuvres, and personal concierge service.
- The 3,215 square foot Harbor View suite features one oversized bedroom with a king bed and a second bedroom with two queen beds. Both feature full bathrooms. The living space includes a dining and conference area, entertainment space, an outdoor terrace with seating for six, fireplace, hot tub, walk-in closet and a half-bath. The suite also features a kitchenette with a fridge and microwave. Amenities and privileges including access to a private lounge, continental breakfast, evening hors d'oeuvres, and personal concierge service.
- The 3,705 square foot Harbor View suite features one oversized bedroom with one king bed and two additional bedrooms, each with two queen beds. The living space includes a dining and conference area, entertainment space, an outdoor terrace with seating for six, fireplace, hot tub, walk-in closet and a half-bath. The suite also features a kitchenette with a fridge and microwave. Includes additional amenities and privileges including access to a private lounge, continental breakfast, evening hors d'oeuvres, and personal concierge service.
- The 4,195 square foot Harbor View suite features one oversized bedroom with one king bed and three additional bedrooms, each with two queen beds. The living space includes a dining and conference area, entertainment space, an outdoor terrace with seating for six, fireplace, hot tub, walk-in closet and a half-bath. The suite also features a kitchenette with a fridge and microwave. Includes additional amenities and privileges including access to a private lounge, continental breakfast, evening hors d'oeuvres, and personal concierge service.

Accessibility

Loews Portofino Bay Hotel offers a range of accessible rooms to accommodate guests with disabilities:

Mobility Accessible Rooms: These rooms feature amenities such as ADA tub with grab bars and handheld shower, toilet with grab bars, and doors with 32" wide openings.
Hearing Accessible Rooms: These rooms are equipped with visual alarms and doorbells, flashing lights on the phone, and outlets near the phone for TTY devices.

Hotel Highlights

750 guest rooms, including 45 suites
Festive harbor piazza with Italian cars and scooters
3 themed swimming pools, including one with a giant Roman aqueduct slide
Fitness center
Supervised children's activity center
8 restaurants and lounges
42,000 square feet of richly appointed meeting space

Pools and Public Spaces

Wandering through Portofino Bay, you’ll find three pools and plenty to explore, all themed to evoke a quaint waterside town in Italy. The Harbor Piazza surrounds Portofino Bay, and is where you’ll find most of the dining and shopping locations, as well as the water taxi dock and walking path that leads to CityWalk.

The Beach Pool: An ideal place for families, complete with a pool bar and eatery, white sand beach, Roman aqueduct-themed waterslide, cabanas for rent, poolside activities by day (such as ping-pong and bocce ball), and dive-in movies by night.
The Villa Pool: A more exclusive pool experience located in the Villa wing area with cabanas available for rent.
The Hillside Pool: A smaller pool, conveniently accessible to guests staying in the east wing of the hotel, perfect for anyone looking for a quiet place with more privacy.
Mandara Spa: Provides services that include massage, skincare, beauty, body treatments, hydromassage, steam and sauna, lounges, refreshments, and hair and nail care.
Piazza Centrale: A small square with planters and a fountain that provides a lovely view for rooms with windows that look out on this area.

Dining and Lounges

Portofino Bay is the place to stay for a myriad of dining options, with three restaurants, two quick-service storefronts, a poolside bar and grill, and two hotel bars, as well as 24-hour room service.

Trattoria del Porto: Serves up the hotel’s breakfast, full-service lunch, and dinner, mixing American favorites with well-known Italian dishes
Mama Della’s Ristorante: Offers southern Italian home cooking.
Bice: An elegant dinner featuring northern Italian options.
Sal’s Market Deli: Has a good selection of grab-and-go sandwiches, salads, snacks, and a quick service counter that will bake you up a pizza or calzone.
Gelateria: Serving breakfast sandwiches in the morning, plus artisan gelato, smoothies, milkshakes, and coffee throughout the day.
Splendido Bar and Grill: Located poolside, offering burgers and fries.
The Thirsty Fish: Located on the piazza, check out the cocktail options.

Distance from the Parks

Portofino Bay Hotel is connected to CityWalk and the theme parks via the waterway from a dock located in the Harbor Piazza. Guests have the option of using the quick and convenient water taxis to get to and from the parks or walk the meandering garden path, which passes by the Hard Rock Hotel and has its own security screening and entrance into CityWalk.

Benefits of Staying at Loews Portofino Bay Hotel

Aside from being one of the most stunning Orlando luxury hotels, this hotel offers some very attractive benefits.

Universal Express Unlimited: Guest(s) of Loews Portofino Bay Hotel, Hard Rock Hotel®, and Loews Royal Pacific Resort can present their room key at the front of each Universal Studios Florida and Universal Islands of Adventure Universal Express line to gain entrance. (Separate, valid admission is required to enter the theme park(s). Benefit is not valid at Universal Volcano Bay or Universal Epic Universe).
Early Park Admission: Breeze into one of our theme parks up to an hour early with Early Park Admission*. (Valid theme park admission required. Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Valid at select attractions at each park. Benefit is non-transferable. change, availability, capacity and/or cancellation without notice, and not guaranteed. Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure. Not valid at Universal Volcano Bay. Excludes separately ticketed events.
Complimentary package delivery to your room
Resort-wide charging privileges with your room key
Complimentary scheduled transportation to SeaWorld and Aquatica
Access to the other amenities at Universal’s other resort hotels, including the pool areas (this excludes the pool areas at Endless Summer Resort and is subject to change, so please verify when you make your reservation).

Policies

Check-in: 4pm | Check out: 11am
Late check-out available at an additional charge.
Age Requirements: Guests must be 21 years of age to book a hotel room and provide proper identification upon check-in.
Overnight Guest Parking: Self-Parking: $36* plus tax, per vehicle; Overnight Valet: $45* plus tax, per vehicle (*Rates are subject to change without notice.)
Business Center: Monday-Friday, 7am - 5:30pm
All guestrooms are non-smoking
Complimentary Wi-Fi in all public spaces and guestrooms
Pack'n Play/Rollaways: Pack'n Plays are complimentary. Rollaways are available on a first-come, first-served basis for $35 plus tax per day (one rollaway allowed per room).
Extra Person Charges: An additional charge of $55 per extra adult applies for more than 2 adult guests per room. Maximum occupancies may require a rollaway at an additional fee plus daily tax. Only one rollaway is allowed per room. Available on a first come first serve basis.
Pet Policy: Pets are permitted for a $150 fee* in a pet-friendly room category (if you book a non-pet room, you’ll be re-assigned one upon arrival) with no more than two pets in any one guest room. Please make arrangements with housekeeping for daily room cleaning during your stay. Dogs may be walked in designated places and are not allowed at pool, lounge, or restaurant areas. Should your pet’s behavior result in guest complaints, you may be asked to board your pet in an outside shelter. You must bring proof of your pet’s up-to-date vaccinations, as well as current records from a licensed veterinarian. Please note that club-level rooms do not participate in this program.
Standard Cancellation Policy: 6 days or more days prior to arrival: Full Refund; 0- 5 days prior to arrival: Charged one night's room rate plus tax. PLEASE NOTE: Deposits are forfeited if guest checks out of the hotel prior to the check-out date.
Parking: Hotel guests pay $36 (plus tax) per vehicle per night for self-parking and $45 for valet. For anyone visiting during the day, five minutes or less is complimentary, up to 30 minutes is $10, and anything over that is $50 for the day. Valet for non-hotel guests is $47.

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