Comprehensive Guide to Indiana University Urgent Care Services

Indiana University (IU) offers a range of urgent care services across its campuses to cater to the immediate healthcare needs of students, faculty, and staff. These services are designed to address illnesses and injuries that require prompt attention but are not life-threatening, providing a convenient and accessible alternative to emergency rooms for non-critical conditions.

On-Campus Healthcare at IU Bloomington

Students at IU Bloomington have access to a full-service medical clinic right on campus: the IU Student Health Center. This center should be your primary source for routine health care needs.

Medical Care Services

With a full-service medical clinic, lab, X-ray facility, and pharmacy, students can get treated start to finish. The IU Student Health Center offers a comprehensive suite of medical services, including physical therapy to recover from an injury, and a lot more.

Counseling and Psychological Services (CAPS)

Stressing out over your studies? Just need someone to talk to? The IU Student Health Center offers experienced counselors. They offer everything from individual in-person and video counseling to group workshops.

Health and Wellness Information

Need nutrition counseling or health coaching? Have questions about sex? Health and wellness staff are here to help you out.

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Billing and Insurance

If you’re an enrolled student, the IU Student Health Center allows you to skip the checkout line and have your charges automatically sent to your student account-you’ll pay them when you pay your student account bill. If you have health insurance through IU, there are no deductibles or co-pays for health services at the IU Student Health Center.

IU Health Urgent Care: Accessible and Timely Treatment

Illness and injuries don’t have a schedule. At our urgent care walk-in clinics, whether it’s during your busy day, at night, over the weekend, or during holidays, we’ll help you get back to your life as soon as possible.

Comprehensive Medical Support

Whatever your healthcare needs, from a common cold to x-rays, you can visit any of our IU Health Urgent Care locations to get the treatment you need on your time. As part of Indiana’s largest healthcare network, our urgent care locations are equipped to treat many illnesses and injuries. Our walk in urgent cares have on-site lab and X-ray services, which help us diagnose and develop a treatment plan. Physicians, physician assistants, nurse practitioners and the rest of the team are here to provide you with excellent care. Not feeling your best? Our dedicated urgent care team is ready to get you back on your feet. Accidents happen sometimes. Don’t let screenings get in the way. Our urgent care team of certified medical professionals are dedicated to getting your employees back to work without the overuse of medical services. We help minimize OSHA recordables, reduce average cost per case, and reduce lost time, helping your bottom line without compromising quality patient care.

When to Seek Emergency Care

If your medical condition is life threatening, go to a nearby emergency room or call 911.

Additional Services

Our urgent care facilities do offer sports and camp physicals. If your school or camp requires a signature from an MD, please contact the Urgent Care to ensure an MD is available. Our urgent care locations do offer X-ray services for broken bones and other fractures, but availability may vary. Urgent care is designed to supplement your primary care. For insured patients, we collect your deductible and/or your co-pay at the time of service, and then bill your insurer for you. After your insurer sends an Explanation of Benefits (EOB) to us, IU Health Urgent Care will bill you for any balance still due. If you don’t have insurance coverage, our rates are very affordable for self-pay patients. Visit our Pay a Bill page.

IU Indianapolis Campus Health: Bridging the Healthcare Gap

Get the medical care you need without leaving campusWhen you’re juggling classes, homework, and all the other stresses that come with student life, it can be tough to find time to get to the doctor’s office.IU Indianapolis Campus Health can fill in the gaps. We offer a variety of medical services at our on-campus clinic, so you can get the care you need to stay well. You’re welcome to walk into the clinic to seek an appointment, too. We handle those on a first-come, first-served basis. We are located at Lockefield Village on the first floor.If you’re going to be late or can’t make your appointment, please call us as soon as possible. If you are more than 15 minutes late, we will reschedule your appointment. Only the front entrance to Lockefield Village will remain open, and the east sidewalk will be the only access point to the building.The east sidewalk is noted in red on the map.Disability parking spots have been added in Lots 94 and 97 to support accessibility.Ambulance parking will be in the area marked “A” on the map (intersection of Indiana Ave. and University Blvd.).Emergency exits will remain open and accessible at all times.Campus signage will be in place to guide visitors and staff regarding the lot closure and building access.Deliveries should continue to be routed through the front entrance during this period.

Preventative Measures and Immunizations

Get your flu shotProtect yourself and others this fall. Our low to no cost flu clinics are offered at a variety of times and locations for your convenience. *Reminder: Select vaccines are no cost with most insurance plans. Eligibility varies by patient and insurance.

Sexual Health Services

Get the sexual health answers you need in a judgment-free environment. We help patients with a variety of sexual health concerns, symptoms, and questions. Sexual health is important across all sexual orientations and gender identities-we are here to help ALL students.We can assist you with:Male sexual healthPenile, anal, or vaginal discharge; burning with urinationGenital lesionsSTI testing and treatmentFree rapid HIV testingFree pregnancy testingHIV PrEPSTI testing is also available during the school year at our monthly Know Your Status events. Health and Wellness Promotion offers the Safer Sex Supplies program to IU Indianapolis students for free.

Vaccinations

One of the most important things you can do to safeguard your health is stay current on your vaccinations. You can get many of the vaccinations you need at Campus Health, including:MMR (Measles, Mumps, and Rubella)TdapInfluenzaCOVID-19Hepatitis A and BVaricella (Chicken Pox)Meningitis ACWY and Men BHuman Papillomavirus (HPV)PolioTyphoid FeverYellow FeverRabiesJapanese EncephalitisTB testsAll new international students must get a TB (tuberculosis) test. If you’ve had the BCG vaccine, you may need to get a blood test rather than the skin test. We can help you determine which one is best for you.All health care students must complete the tuberculosis symptom questionnaire and get a QuantiFERON IGRA blood test.You can access your TB test results in the patient portal.

Travel Medicine

We provide travel medicine services for IU Indianapolis faculty, staff, and students who are traveling internationally. Non-affiliated persons with in-network insurance may also be seen. If you are going out of the country, make an appointment with us to discuss vaccinations, prescriptions, and other health information you need to know before you travel. Call 317-274-8214 to make an appointment.What we can discuss during your appointmentDestination specific diseases of concernVaccines neededMedications needed for disease prevention and treatmentPlan for handling health and allergy treatment during travelMedical resources available during your tripDiscuss general preventive health and travel recommendations with destination specific education and risk reduction measures.Post travel follow up appointment (if needed)

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Accessing Care

Visiting Campus Health or finding after-hours careYour health is our top priority. By visiting Campus Health when you have a medical concern or are feeling sick, you can quickly get seen by a provider, get to feeling better, and get back to focusing on being a college student.Appointments are strongly recommended. Walk-in appointments will be accommodated on a first-come, first-served basis and will be given the first available appointment time for that day. We usually can get you in the same day or a nurse may triage your concerns to determine the urgency if there are no same-day appointments available. To schedule an appointment, please call 317-274-8214.If you become ill or are injured, and you need medical care that cannot wait until Campus Health opens the next business day, please visit an emergency room or immediate care facility.

Referral Locations

Emergency DepartmentsIU Health Bloomington Hospital • 2651 E Discovery Pkwy. • Bloomington, IN 47408 • 812-353-5252Monroe Hospital • 4011 S. Monroe Medical Park Blvd. • Bloomington, IN 47403 • 812-825-1111Urgent Care/Walk-In ClinicsIU Health Urgent Care • 326 S. Woodscrest Dr. • Bloomington, IN 47401 • 812-353-6888IU Health Bloomington Walk In Clinic • Time slots are limited. Patients should call 812-353-3333 to schedule a time slot before coming to be seen. to noon. • 550 S. Landmark Ave. • Bloomington, IN 47403 • 812-353-3333CVS Minute Clinic • 2701 E. 3rd St. • Bloomington, IN 47401 • 866-389-2727

Pharmacy Options

Should you get prescribed medication by our providers or need help managing your medication while at IU Indianapolis, there are several pharmacy options near campus. Explore the list below to find a pharmacy near you that best meets your needs.University Hospital Retail PharmacyCVSKrogerWalgreensWalmart

Emergency Situations

Sometimes, your health concerns are bigger, immediate, and require a quick decision. Knowing when to call 911 or when to visit an emergency room is key. Here are some instances when you might seek those options. If an individual seems confused and very sleepy or cannot be awakenedExperiencing chest pain with shortness of breath, nausea, and/or sweatingLoss of consciousnessUncontrollable bleedingFractures

Tips for Incoming Students

If you are an incoming student-or a parent of one-it will be important to ensure you have everything you need. Here are some tips to make your medical care a priority and ensure an easy transition to campus.Check to see if a physical exam is required prior to attending classes.Make sure you know the name and dose of any medication you take and have an adequate supply to get started.We experience every season in Indianapolis, so be able to list all your allergies.Be able to provide proof of vaccinations based on the requirements of IU Indianapolis and the school/program in which you are enrolled.Call your health insurance provider to ask about coverage and co-pays when visiting the Campus Health clinic.Know where the Campus Health clinic is located on a campus map. (Hint: Look for Lockefield Village.)If Campus Health is closed, do you know where to go? Locate other clinics for immediate or urgent care.Being able to handle fevers, sprains, or minor ailments can help you in college and in life. We recommend brushing up on your basic first aid knowledge.If you are under the age of 18, please have your parent or guardian fill out our Minor Consent Form and bring it with you to Campus Health.

Additional Resources and Information

Notice for Medical Students

At the Indianapolis campus, medical students can access vaccines, primary care, preventative, and women’s health services at IU Indianapolis Campus Health. Other diagnostic or therapeutic health services not available at this location can be accessed by referral. Urgent care needs can be accessed at IU Health Methodist Hospital or IU Health Urgent Care Centers.

Urgent Care for Children

Urgent care serves as a bridge between your child's primary care doctor and the emergency room. It is the best place to go when your child needs to be examined and you cannot get an appointment with your pediatrician. For a more comprehensive list of conditions treated, refer to our symptom guide or learn more at IUHealth.org. If you are unsure where to take your child, first call your child’s pediatrician. If you are still not sure where to take your child after talking with his or her doctor, call the nearest IU Health Urgent Care. When you bring your child to one of the IU Health Urgent Care locations, it is our goal to treat the condition and send him or her home in comfort. If needed, we will help you schedule a follow-up appointment with your child’s primary care doctor. We operate with extended hours, typically from 8 am to 8 pm on weekdays and 8 am to 6 pm on weekends. If your child is a new patient to your local urgent care, the staff will enter all of your contact and health insurance information into the electronic medical record system. Every IU Health Urgent Care is staffed by a full-time, board certified family physician, a nurse and a radiology technician. Whether it’s a sore throat, sprained ankle or stitches needed, sudden illnesses and accidents happen. IU Health Urgent Care locations are open days, nights, weekends and holidays when your doctor’s office may be closed. Get the care you need right away from the Urgent Care team of physicians, physician assistants and nurse practitioners. Bloomington Urgent Care has on-site lab and X-ray services to help diagnose your condition quickly and accurately. If your medical condition is life-threatening, go to a nearby emergency room or call 911. IU Health Urgent Care is proud to offer convenient access to care to all of Indiana's veterans.

Accessing After-Hours Support

Even if we’re closed, our after-hours lines can help point you in the right direction.Can’t wait till we’re open, but it’s not really an emergency? Call us before you do anything else. We’re always happy to help you get the care you need.Find our after-hours numbers

When to Call or Text 911

If you or someone else is having a medical emergency, call 911 right away. If you are under age and under the influence, Indiana’s Lifeline Law assures that you will not be prosecuted if you report a crime or request emergency medical assistance.

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