Navigating Clemson University Student Financial Services
Clemson University's Student Financial Services is dedicated to helping students and their authorized users meet their financial obligations to the University. This article provides a comprehensive guide to understanding student billing, payment options, financial aid, and other essential aspects of managing your finances at Clemson.
Accessing Your Student Bill
Student bills are available exclusively online through iROAR, Clemson's online portal. To view your bill, log in to iROAR and navigate to the "Student Billing" tab, then click on the "My Bill" link. The online bill reflects the student's current registration and billing information in real-time. Because the bill is real-time, students can verify that all fees are satisfied before the payment deadlines.
Bill Release Dates:
- Fall semester bills are released in mid-late July.
- Spring semester bills are released mid-late November.
- Summer bills are released mid-late April.
Due dates are posted online. Students can log in to iROAR using their username and password.
Understanding Your Bill
The online bill in Touchnet reflects the student's current registration and billing information. Because the bill is real-time, students can verify that all fees are satisfied before the payment deadlines.
Important Considerations:
- Fees Changes: If your fees change for any reason after your initial payment (i.e., housing adjustment, meal plan addition, change in schedule, etc.), you are responsible for promptly paying the balance.
- Books: Books are not included on the student bill.
- eStatements: eStatements are generated on the first business day of each month. Students and authorized users may print eBill statements via Touchnet.
- On-Demand Statements: Additionally, you may print an On-Demand Statement to show the current account balance and details.
Payment Deadlines and Late Fees
Students are required to pay their bills by the due date each semester. Student Financial Services sets a due date each semester for when the bill must be satisfied.
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Consequences of Late Payment:
- If the bill is not satisfied by this date, a $150 late fee may be added to your account.
- You are also at risk of having your class schedule canceled for non-payment.
Important Dates:
- Fall bills will be available on July 21 to view and pay via the student's iROAR account. All payments must post to the student's account by August 14, 2025.
- Spring bills will be available on November 24 to view and pay via the student's iROAR account. All payments must post to the student's account by December 31, 2025.
What to Do If You Have a Past Due Account:
Please contact Student Financial Services if your account is past due, your schedule is canceled due to non-payment or a financial hold has been placed on your record.
Credit Balances and Refunds
Credit balances are automatically refunded and may not be carried forward to future terms.
Financial Aid
Financial aid is as personal and unique as your Clemson Journey. Overall, 87 percent of our students receive some type of financial assistance - which includes state, federal and University awards. The financial aid staff is here to help you understand the various financial aid programs that are available and to work individually with those who face significant financial difficulties during their career at Clemson. Please review this site for information about our merit scholarships, need-based grants, loans and work-study.
Key Information:
- The Office of Student Financial Aid handles all questions regarding loans, scholarships, grants and FAFSA.
- Ensure you meet the credit hour enrollment requirement for each of your financial aid awards as of midnight on the last day to drop classes without a W based on the academic calendar.
- If you still owe a balance at the end of the term, you cannot use Federal Title IV Financial Aid to pay for prior term balances. Students must pay their prior-term balances to be eligible for any subsequent Federal Title IV funds. Private loans or scholarships may be used to pay for prior-term balances.
Important Dates:
- 2021-2022 Award Packages -Incoming freshmen students will be notified of their financial aid award packages by mid-March 2021.
Verification Process:
- Message from S.C. Students Selected for Verification - We are currently processing all documents for verification and other information requests in the order they are received. To view outstanding and received documents, please log into your iROAR account and select the Eligibility section under the Financial Aid tab. We will complete the verification process within several weeks of receiving all requested documents.
Electronic Forms:
- Beginning with the 2020-21 aid year, the Office of Student Financial Aid is transitioning to new electronic form software.
Special Circumstances
- Co-op Students: Co-op students with academic recruiting scholarships or South Carolina state scholarships who maintain eligibility may request that their scholarships be deferred for their co-op semesters. However, they may request to receive the stipend during Summer if enrolled full time (12 hours) depending on co-op schedules. You will also need to enroll in the specific co-op/internship class so that you continue as a Clemson student during your time working.
- South Carolina Residents (60+): South Carolina residents who are at least 60 years of age may qualify for free tuition. Fill out the form below after registering for classes to apply. Ph.D. Online M.S.
- Federal Student Aid Requirements: United States Department of Education regulations require that students receiving federal student aid (i.e.: Pell Grant, Direct Loans and Work Study) be enrolled in courses that are applicable toward their degree. See CPoS details to ensure you meet this federal regulation and receive your full financial aid package.
- Class Attendance for Federal Aid Recipients: United States Department of Education regulations require that students receiving federal student aid are attending the classes for which they have registered. For a student to retain their financial aid, each of the student’s instructors must verify that the student has attended class at least once before the last day to withdraw without a W. Instructors are not required to take daily attendance.
- Graduate Assistantship Fee Reductions: S.C. Graduate assistantship fee reductions are processed between your department and the graduate school. If your fees do not reflect the reduction, contact your department.
- Foreign Student Enrollment: Graduate and undergraduate students can contact the Office of Global Engagement for information related to foreign student enrollment.
- Tuition Rates for VISA Holders: citizen as a cosigner. with certain VISA types may be eligible to receive South Carolina in-state tuition rates. If you are in the United States on an F1 or F2 student visa only, or on a J1 or J2 exchange visitor visa only, you are not eligible.
Authorized Users and FERPA
Clemson University is required to protect the privacy of student education records (FERPA) including billing and payment information. For students at higher education institutions, FERPA rights belong to the student, not the parent(s)/guardian(s), regardless of the student’s age or the fact that the parent(s)/guardian(s) may pay the tuition bill.
FERPA Waiver:
Effective July 1, 2016 - In order for us to speak to anyone other than the student, a signed FERPA waiver listing the individuals to whom the student grants permission to talk with our office must be submitted. This digital form is available in the student’s iROAR account - Financial Aid - Unsatisfied Student Requirements. New students should have this form submitted by the first day of class.
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Authorized Users:
Student Financial Services is able to release some student education records (including billing and payment records ) to parents/guardians with the written consent of the student. Authorized users are individuals who have been authorized through the written consent of the student to view their financial information.
Additional Resources
- Navigating in iROAR: Navigating in iROAR - To view your bill: login to iROAR.clemson.edu and select the tab for Student Financial Services and then the following links: Optional Fees (to add a meal plan, etc.) or My Bill.
- Statement of Financial Responsibility: Since Fall semester 2016, Clemson University has required all students to accept a Statement of Financial Responsibility. New students must review and accept this statement their first term and every ninety days after that.
- Two-Factor Authentication: Two-factor authentication is required to access iROAR. Two-factor authentication asks individuals for a secondary confirmation of their identity at login using a physical device, such as an app or text message on your phone. Clemson University will use Duo Security for two-factor authentication.
- Optional Tuition Insurance: Clemson University has partnered with GradGuard who can provide you with optional tuition insurance.
- Citizenship and the Constitution: Please check out these videos from the Clemson University Constitution Day panel.
- Financial Aid for Study Abroad Appointment Requests: We have recently updated our scheduling system to use CU Navigate.
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