Interning at BetterHelp: Gaining Experience in a Leading Mental Health Tech Company
The landscape of mental healthcare is rapidly evolving, driven by technological innovation and a growing societal understanding of the importance of well-being. At the forefront of this transformation is BetterHelp, a company dedicated to dismantling traditional barriers and making professional mental health support accessible to a global audience. Founded in 2013, BetterHelp has emerged as the world's largest online therapy service, offering affordable and convenient care in an impressive 210 countries and over 60 languages. This vast network, comprised of over 30,000 licensed therapists, has empowered millions to proactively manage their mental health and enact positive life changes.
Recognizing the critical role of skilled professionals in driving this mission forward, BetterHelp actively seeks to onboard emerging talent through its internship programs. These opportunities are designed for recent bootcamp graduates or ambitious junior/senior college students, providing them with invaluable real-world experience within a dynamic and impactful organization. Interns at BetterHelp are not merely observers; they become integral members of a diverse and passionate team. This team encompasses not only licensed clinicians but also engineers, product specialists, creative minds, marketing experts, and business leaders, all united by a shared commitment to broadening access to therapy.
A Culture of Support and Growth
A defining characteristic of BetterHelp’s operational philosophy is its profound dedication to employee well-being. As a company deeply invested in mental health, it extends this commitment internally, taking employee mental health just as seriously as its overarching mission. This is not merely a platitude; it translates into a tangible investment in the team’s well-being and professional development. BetterHelp understands that robust business growth is intrinsically linked to the personal and professional advancement of its employees. This symbiotic relationship fosters an environment where individuals are encouraged to "carve their own path," make an "immediate impact," and embrace daily challenges, all while being supported by a strong community.
This dedication to fostering a positive and productive work environment is further evidenced by the explicit assurances provided to potential interns. Interns will not have to "worry about funding" as the company, despite possessing "startup DNA," is fully backed and funded by its parent company, Teladoc Health. Furthermore, the internship experience is designed to prevent being "confined to your 'job'." BetterHelp actively nurtures employees' interests and passions, recognizing that these can extend beyond core responsibilities and contribute to a more fulfilling and innovative work experience. The company also strives to create an atmosphere free from the detrimental influences of "office politics, egos, or bad attitudes," emphasizing the importance of having "only positive, pleasure-to-work-with people." Crucially, the internship is structured to avoid burnout, acknowledging that while hard work is valued, maintaining a "sustainable work/life balance" is paramount. This commitment ensures that interns understand the purpose behind their work, as "day-to-day operations translate into people getting the help they need."
Software Engineering Internship: Hands-On Development
For aspiring software engineers, the internship at BetterHelp offers a comprehensive immersion into the software development lifecycle. Interns will collaborate closely with "senior-level engineers" and work alongside product and data teams throughout the entire process. This includes actively participating in "building, testing, and deploying" new features, as well as "monitoring and tracking code changes and their impacts." The role is ideal for individuals with a "passion for writing code" who are eager to both "learn technologies that they may be unfamiliar with" and "hone their skills in those they already know." Working within a "nimble passionate team," interns will engage in collaborative efforts with development and support teams, gaining practical experience in a fast-paced, agile environment.
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The qualifications sought for this role typically include at least "1+ years of combined experience in web development (any stack)," demonstrating an ability to tackle "challenging problems and implementing new features from scratch." Experience gained through "working or internship experience in startups" is considered a valuable asset, as is familiarity with using "git in a team environment." The compensation for this position is competitive, with an hourly rate of "up to $30/hour." It is important to note that "total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications." While the company operates in Pacific Time, candidates in "any time zone are welcome to apply." To foster strong team cohesion and allow interns to experience the "in-office culture," there is a requirement to "travel to our Mountain View, CA office up to six times per year to collaborate in person."
SEO/GEO Internship: Driving Online Visibility
Beyond technical roles, BetterHelp also offers opportunities in areas crucial for its global outreach, such as Search Engine Optimization (SEO) and Geolocation (GEO). The SEO/GEO Intern will also become part of the diverse team of professionals, contributing to the mission of expanding access to therapy. This role is suited for individuals interested in understanding how to enhance the online presence and reach of a leading mental health service. Similar to other internship positions, the SEO/GEO intern will benefit from BetterHelp's commitment to employee well-being and professional development. The assurances against worrying about funding, being confined to a narrow job description, or encountering negative workplace dynamics are equally applicable. The emphasis on "sustainable work/life balance" and the understanding that "day-to-day operations translate into people getting the help they need" are core tenets of the internship experience across all departments.
A Commitment to Diversity and Inclusion
At its core, BetterHelp is built on the principle of embracing "difference and individuality." As an integral part of the Teladoc Health family, the company proudly upholds its status as an "Equal Opportunity Employer." This commitment ensures that all individuals are given the opportunity to contribute to the mission of helping people change their lives. This inclusive approach is fundamental to BetterHelp's success in providing accessible mental healthcare to a diverse global population.
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