Navigating the ATSU Student Portal: A Comprehensive Guide

A.T. Still University (ATSU) provides its students with a comprehensive online portal designed to streamline their academic journey and provide access to essential resources. This guide will walk you through the various features and functionalities of the ATSU student portal, ensuring you can effectively utilize this valuable tool.

Introduction to the ATSU Student Portal

The portal is the central access point to ATSU’s electronic resources, offering a gateway to various academic and administrative services. As a learning-centered university, ATSU continues to offer students the latest technologies to help them succeed and thrive.

Accessing Essential Resources

The ATSU student portal provides 24/7 online access to a wealth of resources, including:

Medical and Research Databases

Students can access medical and research databases, point-of-care apps, eBooks, journals, videos, anatomy tools, case studies, and exam preparation resources anytime, anywhere.

UpToDate

Students can maintain access to UpToDate by confirming their affiliation with A.T. Still University of Health Sciences every 90 days. This is done by simply logging into UpToDate from within the A.T.

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LibKey Nomad

LibKey Nomad provides full-text access to articles when searching Google Scholar or PubMed.

Expert Librarian Support

Personalized support is available through Ask a Librarian.

Interlibrary Loan

Students can request articles, books, or chapters through Interlibrary Loan at no cost if they can’t find what they need.

Open Access Publishing

The Library supports free Open Access publishing through selected transformative agreements with publishers.

Library Spaces and Tools

Each campus offers collaborative and quiet study spaces, group study rooms, standing desks, bike desks, and more.

Course Textbooks & Mobile Apps

Required and recommended textbooks for each program are available through your Program Library Toolkit. MOSDOH students are required to carry iPads. Required iPads are the iPad 3, 32gb (or newer) with Apple Care.

Enrollment Services

Enrollment Services is available to help students with a vast array of service areas. The resources available assist students during their time at ATSU and beyond. Please start here for all requests related to your enrollment and financial history with Enrollment Services.

Enrollment Verification

The National Student Clearinghouse provides enrollment verification services for ATSU. All students enrolled at least half-time are electronically reported to the Clearinghouse every 30 days. If you are enrolled and receive a collection letter after you have started your courses, contact your lender or loan servicer to verify that your deferment has been processed. If it has not, call the Clearinghouse at 703.742.4200 to speak to a student service representative.

Not all lending institutions use the Clearinghouse to verify student enrollment. Enrollment Services will continue to process deferment requests for lending agencies that do not participate in the Clearinghouse.

Residential programs are registered automatically based upon each program’s curriculum unless a student has a hold. Online programs at ASHS and CGHS are registered based upon an Academic Degree Plan (ADP) that is created prior to matriculation for the student. This allows for an automatic registration process as long as no registration holds are on a student’s record.

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Understanding Enrollment Status

Enrollment status is measured over a semester (made up of two ten-week blocks) and includes all the credit hours you take during that semester. In other words, your enrollment status depends on the number of credit hours you take in a given semester.

Examples of Enrollment Status

Example A: Half-time enrollment (five credit hours for a semester) is required for Direct Loan eligibility. If you plan on taking three credit hours in the first semester block and three credit hours in the second semester block, you would be pursuing six credit hours across the semester and considered more than half-time.
Example B: If you register for three credit hours for the first semester block and do not register for the second semester block, you will be considered less than half-time at three total hours for that semester.

Financial Aid and Enrollment

Financial aid is based on your enrollment status for the full semester. Enrollment is required to receive financial aid. The six-month grace period for student loan borrowers begins the day after you are no longer enrolled at least half-time.

Registering for Course Blocks

You are not required to register for two blocks. If you register for both blocks, you will be required to pay prior to the start of the semester or set up a payment plan with the Finance Office. Registering at the same time for both blocks in a semester will not affect your ability to adjust your class schedule should the need arise. Students are encouraged to obtain textbooks by block instead of semester.

Course Management

The ATSU student portal facilitates various course-related activities.

Course Add/Drop

Online program students who wish to add or drop a course may do so by completing the Course Add/Drop Request Form located in the my.ATSU.edu portal. The Course Add/Drop form can be found by searching: Add-Drop Form. Students who drop in the first week of their term will not receive ‘W’ grades on their transcript. Students can drop the first 60% of the term and receive a ‘W’ grade, after that point they can no longer drop.

Course Drop vs. Program Withdrawal

A course drop involves dropping one or more courses while still maintaining enrollment within the semester. A program withdrawal occurs when dropped courses lead to no enrollment remaining for the semester. This is true for courses offered within blocks even if first block courses were completed. Students withdrawing from their program must fill out the program withdrawal form located on the ATSU portal (search for: Withdrawal Form). Upon form submission, the student’s program has two business days to contact the student to discuss the withdrawal.

Accessing Grades

Students can access their grades with the University via the Anthology Student Portal. Final grades are submitted to Enrollment Services within five working days from the end of the term. Rotation/Clerkship grades may take longer.

Degree Audit

Your degree audit provides a list of all courses associated with your academic program. You may not be required to complete all of the courses listed in the degree audit.

Academic Calendar

The academic calendar is subject to change at any time by official action of A.T. Still University.

Transcripts and Diplomas

The ATSU student portal provides access to transcripts and diploma-related services.

Transcript Ordering

A.T. Still University has authorized the National Student Clearinghouse to provide 24/7 transcript ordering online. You can place as many orders as you like in one session using any major credit card. Your card will only be charged after your order has been completed. National Student Clearinghouse customer service is available to help with any online system ordering questions at 703.742.4200.

Unofficial Transcripts

Unofficial copies of an ATSU transcript are available to all students that graduated after 1988. If you have not used your ATSU portal account during the last six months, your access may have been terminated. Please complete the Alumni Portal Access Form. The form is submitted automatically to ITS (Information Technology & Services), however, portal activation may take 3-5 working days.

Transcript Legend

A transcript legend (or key) is included when a student or graduate orders a copy of their transcript. The legend explains the definition or value of the grades earned.

Transfer Credits

In order to have prior credits reviewed for transfer credit, please read the Transfer Credit Policy and corresponding program-specific transfer credit policies in the ATSU University Catalog. Priority consideration agreements are in place for some programs at ATSU. At this time, the agreements do not include the automatic awarding of transfer credit.

Electronic Diplomas and Certificates

A.T. Still University now offers certified electronic credentials-known as CeDiplomas and CeCertificates-providing graduates with secure, portable, and easily shareable proof of their academic achievement. Graduates before September 1, 2023, also have the option to request a free electronic (PDF) copy of their diploma through the Electronic Diploma Request Form. Please note, per ATSU’s record retention policy, PDF diplomas are only available for up to 10 years after graduation. Alumni outside that timeframe may request a new paper diploma or CeDiploma instead. For additional or replacement diplomas, please visit the CeCredential Trust Portal to place an order.

Paper Diplomas

Paper diploma orders are placed after all grades are finalized at the end of the semester. Once processed, the vendor ships diplomas directly to graduates, typically arriving six to eight weeks after the graduation date.

Diploma Name

All ATSU diplomas display the first, middle, and last name of the graduate, as it is listed in the Anthology Student system. Students may select how their name is displayed on the diploma (only). Name changes/requests must be completed prior to graduation in order for the diploma name to reflect the legal name change requested.

FERPA and Student Privacy

A.T. Still University is committed to protecting the privacy rights of its students.

FERPA Overview

The Family Educational Rights and Privacy Act (FERPA) sets forth requirements regarding the privacy of student records. FERPA governs the release and access to education records maintained by an educational institution. An education record is any record maintained by the University or agency or party acting for the University from which a student can be personally identified.

Student Rights Under FERPA

FERPA rights apply to all students in attendance and former students. FERPA rights do not apply to deceased students or persons who have applied but not attended. Request for records of a deceased student will be reviewed on a case-by-case basis. Students will receive electronic notifications of their FERPA rights each semester enrolled at ATSU.

Directory Information

A.T. Still University defines "directory information" as a student’s name, address (local and permanent), telephone number, student email address, photograph, major field of study, dates of attendance (e.g. full-time/part-time), previous institution(s) attended, program(s) of study, awards, honors, degree(s) conferred (including dates), class roster, class schedule, photographs, expected graduation date, and limited release of date of birth. These items may be released without the prior written consent of the student. Students reserve the right to request in writing that directory designated items be restricted from public disclosure. If they wish to do so, students may fill out a Nondisclosure of Directory Information Form.

Non-Directory Information

Non-directory information is any information considered personally identifiable, such as social security number, student ID, race, ethnicity, nationality, gender, academic standing, and any information not identified as directory information. Enrollment Services will maintain a record of all requests for and/or disclosures of non-directory information from a student’s education records, as required under FERPA regulations.

FERPA Training for Employees

All employees of ATSU are required to read and sign the ATSU Staff Handbook which addresses FERPA. Annually employees are asked to review FERPA and the online FERPA tutorial during the annual employee training.

Grading Practices

A.T. Still University adheres to the grading practices recommended under FERPA. Grades are not posted in a public manner either by student name, social security number, or student identification number.

Letters of Recommendation and FERPA

“Statements made by a person providing a recommendation that are made from that person’s personal observation or knowledge do not require a written release from the student who is the subject of the recommendation. However, if personally identifiable information obtained from a student’s education record is included in a letter of recommendation (grades, GPA, etc.), the writer is required to obtain a signed release from the student which (1) specifies the records that may be disclosed, (2) states the purpose of the disclosure, and (3) identifies the party or class of parties to whom the disclosure can be made. If kept on file by the person writing the recommendation, the letter of recommendation and student release would be part of the student’s education record and the student has the right to read it unless he or she has waived their right to access.

Technology Requirements

ATSU requires residential students to own laptop computers for use in their coursework. ATSU does not have specific model or brand requirements for laptops. However, the ITS Department is only authorized to repair Lenovo laptops and MacBooks. Please pay close attention to the minimum specifications for computers that will connect to the ATSU network. Please disable any Peer - Peer applications on your computer. Although the specifications outlined are allowed specs, remember they are the minimum. A computer for professional study is not a good place to economize. Technology advances quickly and ATSU stays up-to-date with those advances. Thus, if you matriculate with a computer that is several years old, you could start having issues particularly with network connectivity before you graduate.

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