Arizona State University (ASU) Student ID Card: A Comprehensive Guide

Arizona State University (ASU) provides its students, faculty, and staff with identification cards that serve as official university IDs. These cards are essential for accessing various campus services, secure buildings, meal plans, and more. With the introduction of the ASU Mobile ID, the university aims to enhance security and convenience for its community members. This article explores the features, requirements, and benefits of the ASU Student ID card, including the innovative Mobile ID option.

Introduction to ASU ID Cards

ASU requires all students, employees, and qualifying university affiliates to obtain an official ASU ID. This ID serves as proof of affiliation with the university and grants access to a wide range of services and facilities. The ASU ID card can be used for:

Official ASU student, faculty, and staff identification.
Access to academic advising.
Access to secure buildings.
Access to library material checkouts.
Access to meal plans.
Access to Maroon and Gold Dollars.
Student access to Sun Devil Fitness Complexes.
Employee access to fitness facilities (with a low monthly fee or one-time services).

The ASU Mobile ID: Embracing Digital Identification

Sun Devil Card Services is introducing the ASU Mobile ID in the ASU Mobile App as the official university identification to improve security and convenience. The ASU Mobile ID is a digital version of the traditional physical ID card, accessible through the ASU Mobile App on smartphones and Apple Watches. It offers enhanced security and privacy features, allowing users to conduct transactions and access buildings with ease.

Eligibility and Requirements for ASU Mobile ID

Students, faculty, staff, and approved affiliates who use campus services are eligible for the ASU Mobile ID if they meet certain device and software requirements:

Employees must be active.
Multi-factor authentication enabled through DUO Two-Factor Authentication.
Students must be enrolled in at least one course and on campus.
Users must download the ASU Mobile App to their phone and log in with their ASURITE.

Device Requirements

Apple:
- An Apple ID signed into iCloud.
- iPhone SE, iPhone 6s, iPhone 6s Plus or later - running iOS 13 or later.
- Apple Watch Series 1 or later - running the latest version of watchOS.
Android:
- Android version running 6.0 or later.
All devices must have a built-in near-field communication (NFC) connection.

Transitioning to ASU Mobile ID

Existing ASU ID cardholders may continue to use their physical ASU ID Card. Existing cardholders will be offered the opportunity to upgrade to an ASU Mobile ID at a later date. If you do not have compatible technology to get an ASU Mobile ID, you can submit an exemption request to have a physical card printed. Once you request and set up an ASU Mobile ID, your existing physical card is deactivated permanently.

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Cost of ASU ID

There is a $25 fee for any ASU ID.

Photo Requirements

Yes, you must have an approved photo on file to be eligible for any ASU ID. All photos must be submitted online; there are no in-office photo services.

How to Add Your ASU Mobile ID to Apple Wallet

The ASU Mobile ID in Apple Wallet is an initiative of Sun Devil Card Services whereby your iPhone and Apple Watch can take on the functionality of your ASU ID Card. Anywhere you can swipe a card, you can use your iPhone or Apple Watch.

To add your ASU Mobile ID to your Apple Wallet, follow these steps:

Download the ASU Mobile App and log in.
Enable Duo Two-Factor Authentication.
Ensure you have an approved photo on file.
Select "Add to Wallet" to set up your ASU Mobile ID.

Using the ASU Mobile ID

The ASU Mobile ID can be used in the same way as a physical card, by tapping the reader with your phone instead of swiping or tapping your card. The near-field communication antenna must directly face the reader to activate the ASU Mobile ID on your devices successfully. The NFC antenna location varies by device manufacturer and model.

Key Features and Benefits of the ASU Mobile ID

Enhanced Security: The ASU Mobile ID provides enhanced security and privacy, allowing card users to be worry-free with transactions and building entrance access.
Convenience: With the ASU Mobile ID, students, faculty, and staff can use their Apple or Android devices to access buildings, attend campus events, utilize campus services and make payments anywhere Maroon and Gold dollars are accepted.
Offline Accessibility: You can use the ASU Mobile ID even if your phone does not have network connectivity, as it is stored on your device.
Compatibility: The ASU Mobile ID can be used at off-campus merchants where Maroon and Gold Dollars are accepted.
Express Mode: On iPhone XS, XS Max, XR and more recent devices, Express Mode with power reserve is available for up to five hours after the device’s battery needs to be charged. You must authenticate when you access your phone if you are not using Express Mode. This is a user security preference. Note: Express Mode is turned on by default.

Managing Your ASU Mobile ID

What to Do If Your ASU Mobile ID Is Not Pairing with the Reader

The near-field communication antenna must directly face the reader to activate the ASU Mobile ID on your devices successfully. The NFC antenna location varies by device manufacturer and model. Press the side button to check if Express Mode is available when your iPhone needs to be charged. Doing this often may significantly reduce the power reserve for Express Mode. This feature will not be available if you power off your iPhone.

Android, iPhone 6 or 6 Plus-iPhone X: Your device must have battery power to use the ASU Mobile ID.

Managing Multiple Devices

Apple: Up to two devices, one iPhone and one Apple Watch, can be signed into iCloud with the same Apple Account.

Replacing Your Device

If you get a new device:

Remove your ASU Mobile ID from the old device.
Add your ASU Mobile ID to the new device using the ASU Mobile App.

Lost or Stolen Devices

If you lose your iPhone or Apple Watch:

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Use Find My iPhone to suspend or deactivate your ASU Mobile ID in the Apple Wallet or contact Sun Devil Card Services at 480-965-2273 during business hours to deactivate the device's card in the Apple Wallet.
Your other device will continue to work; however, you should mark the missing device as lost through your iCloud account until it is found.

Once the device is located, you can reactivate the ASU Mobile ID through your iCloud account or contact SDCS if deactivated through the office.

Physical ASU ID Cards: The Traditional Option

While the ASU Mobile ID offers a convenient digital alternative, physical ID cards remain an option for those who prefer them or require them due to device limitations.

Obtaining a Physical ID Card

Physical cards will not be issued without a valid exemption request. If you do not have a mobile-compatible device, you will need a physical ID card. Please contact Sun Devil Card Services to request a physical, printed ID card.

Fee Waivers

Foundation employees, military faculty and religious affiliates: Your first ID card fee is waived. The $25 ID card fee may be waived if the cardholder presents Sun Devil Card Services staff with a valid police report at the time of the new card request.

Photo Submission

Online students must have an approved photo on file with Sun Devil Card Services. All photos must be submitted online; there are no in-office photo services.

Using Your Physical ID Card

The physical ASU ID card can be used for various purposes, including:

Official ASU identification.
Access to buildings and facilities.
Library services.
Meal plans and Maroon and Gold Dollars.
Sun Devil Fitness Complexes.

Important Identification Numbers at ASU

Besides the ASU ID card, several other identification numbers are crucial for students and employees at ASU:

ASU ID Number: This number is printed on your Certificate of Admission, student records, Sun Card, and communications from the university. It serves as the primary student identifier in ASU computer systems.
ASURITE ID: You will use your ASURITE ID to access some of your personal records and online services. You must activate your ASURITE ID before you can sign on to any of these systems.
Campus ID Number: This nine-digit number is unique to ASU and used for internal university operations.
Posting ID: A seven-digit number composed of the last four digits of your ASU ID number plus the last three digits of your Campus ID number, separated by a hyphen. It is used by faculty to post grades while protecting student privacy.
Social Security Number (SSN): Your SSN has very limited use in the university. Your SSN is only used in those instances where it is legally required, such as for federal or state purposes.

Maintaining Confidentiality

It is crucial to treat your ASU ID number, Campus ID number, Posting ID, and Social Security Number as important and confidential pieces of information.

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